Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $12.50
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Work Schedule

Day Shifts
Night Shifts
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Benefits

uniform provided
Paid Time Off
employee discount
Training and Development
Health Insurance
flexible schedule
Team-oriented environment

Job Description

Glazing Saddles at Krispy Kreme is part of a globally recognized doughnut company famous for its signature hot, fresh doughnuts and exceptional customer service. Krispy Kreme is a leading retailer in the quick-service bakery industry, known for delivering high-quality products with a focus on customer satisfaction and a friendly atmosphere. As an establishment, Glazing Saddles contributes to this legacy by maintaining the company's standards and providing a warm, inviting environment for customers to enjoy their favorite doughnuts and beverages.

The Retail Cashier/Doughnut Decorator position at Krispy Kreme Glazing Saddles is a dynamic role that places the employee at the forefront of the customer experience. This role is essential in ensuring customers not only receive speedy and accurate service but also get to enjoy doughnuts that meet the highest quality standards branded as "Freakin' Awesome Doughnuts." The job combines customer interaction, food preparation, cash handling, and store maintenance, making it a multifaceted position perfect for individuals who enjoy fast-paced, team-oriented environments. There is no previous experience required as Krispy Kreme provides comprehensive training to help new hires understand store procedures, product handling techniques, and customer service excellence.

In this position, employees greet customers with a warm smile, listen attentively to their needs, manage orders accurately through the Point of Sale system, and handle all cash transactions following strict company procedures. Employees also take on the responsibility of inspecting doughnuts to ensure only the best products reach customers, decorate doughnuts by applying icings, fillings, and toppings according to precise company guidelines, and manage inventory by stocking and rotating products. Additional duties include using the espresso and coffee machines, operating commercial baking equipment, minimizing waste, and supporting fundraising and marketing initiatives.

The work environment is energetic, requiring high energy, clean presentation, and enthusiasm throughout the shift. Employees adhere to uniform standards which include wearing company-provided attire along with personal blue jeans and non-slip shoes to ensure safety and professionalism. Teamwork is highly emphasized, and employees help create a positive atmosphere not just for customers but also for one another. This role is well-suited to those who are friendly, outgoing, able to multitask during peak hours, and committed to maintaining store cleanliness and safety standards.

Overall, this role offers an exciting opportunity for individuals looking to start or grow their career in retail food service within a reputable and supportive company. The position emphasizes skill development in customer relations, food handling, and retail operations which can be valuable for future career advancement within the food and beverage industry. The company's commitment to quality, customer satisfaction, and community involvement makes it a rewarding place to work.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds occasionally overhead
  • Ability to push or pull carts up to 100 pounds
  • Must be able to fill two doughnuts at one time
  • Ability to communicate clearly and listen attentively
  • Flexibility to work days, nights, weekends, and holidays
  • Enthusiastic with a high energy level
  • Ability to maintain a clean and professional appearance
  • Must wear company uniform including blue jeans and non-slip shoes as required
  • Willingness to follow all food safety and sanitation protocols

Job Qualifications

  • Pleasant disposition, friendly, sociable, accommodating nature, and enthusiastic
  • Customer service skills
  • Must be able to read and communicate using the English language
  • Ability to make simple mathematical calculations
  • Ability to handle difficult customer situations professionally

Job Duties

  • Greet customers as quickly as possible with a sincere smile and listen carefully to their needs
  • Maintain a pleasant and courteous demeanor
  • Fill customer orders quickly and accurately including products, condiments, and change
  • Record customer product selections in the Point of Sale system efficiently and accurately
  • Follow all company established cash handling procedures including checks, cash, receipts, and credit cards
  • Inspect all doughnuts and remove any that are misshapen, too small, or otherwise imperfect
  • Apply fillings, icings, and other toppings following Krispy Kreme product specifications
  • Stock and rotate product on carts, filling and icing hoppers and display cases to ensure freshness and proper appearance
  • Consistently model all store policies, standards, and practices
  • Fulfill wholesale orders by packaging, dating, and safety sealing the product
  • Be familiar with the operations of all front-of-the-house equipment including espresso machine, coffee equipment, commercial oven, chiller machine
  • Bake assorted pastry items using a commercial oven
  • Work to minimize waste as much as possible
  • Help raise funds through cause marketing efforts that help non-profit organizations
  • Learn and share key facts about Krispy Kreme and the Hot Light story to customers
  • Host birthday party events, family night activities, and conduct school factory tours
  • Practice clean-as-you-go techniques to maintain a clean work area
  • Company provides uniform of 1-Cap, 1-Tee Shirt, and 1-Apron to be worn during shift along with employee-required blue jeans and non-slip shoes
  • Exhibit suggestive selling behavior such as additional dozens, up-selling larger sizes and special promotions
  • Thank customers for their purchase and encourage a return visit
  • Demonstrate safety consciousness always and report all incidents to a supervisor
  • Assist in maintaining a high level of store sanitation and cleanliness
  • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans
  • Report any equipment failure or issues to supervisor in a timely manner
  • Report suspicious employee/customer behavior to a supervisor
  • Perform other related duties as assigned

Job Criteria

Experience

No experience required


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