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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) matching
Job Description
Rural King Farm and Home Store is a renowned retail establishment specializing in providing a wide range of products tailored to the unique needs of rural communities. With a steadfast commitment to creating a positive and rewarding workplace for its employees, Rural King emphasizes growth opportunities, competitive benefits, and a people-first environment. The company takes pride in fostering a culture where associates are supported and encouraged to excel in their roles, whether they are beginning an entry-level position or bring valuable professional experience to the table. This dedication translates into superior service and an exceptional shopping experience for customers who... Show More
Job Requirements
- Ability to maintain a seated or standing position for extended durations
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Able to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related tasks
Job Qualifications
- Possess exceptional customer service skills and a desire to help others
- Comfortable navigating computer systems and software to assist customers or manage activities
- Excellent verbal and written interpersonal and communication skills
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
- Strong communications (written, oral and interpersonal skills)
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
- Ability to complete repetitive activities
- Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
- Demonstrates a proactive and positive attitude towards training new cashiers
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP)
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Coordinate with the loaders promptly respond to customer requests for assistance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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