Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program

Job Description

The Kroger Family of Companies stands as a beacon of commitment to quality, innovation, and customer service within the grocery industry. Originating from a single small Cincinnati grocery store over a century ago, Kroger has blossomed into the nation's largest grocer, boasting nearly 2,800 stores across 35 states operating under 28 distinct brand names. This extensive network serves millions of customers daily, positioning Kroger not only as a leader in food retail but also as a central player in the American grocery landscape. The company has built its reputation on bringing together diverse, passionate teams who share a common mission: to feed the human spirit. Kroger’s dedication to fostering inclusive, respectful, and safe environments is deeply embedded in its core values, which include respect, honesty, integrity, diversity, inclusion, and safety. These principles guide the company’s operations, ensuring that every stakeholder—be it employee, customer, or community member—feels valued and respected.

Joining Kroger means becoming part of a purpose-driven organization where food and people remain at the heart of every endeavor. The company is invested in not only providing high-quality products and services but also in nurturing the growth and success of its employees. At Kroger, people matter immensely, and that reflects in the support systems and benefits offered to associates. From flexible work schedules to comprehensive healthcare options, the company strives to provide the right ingredients for success both professionally and personally. Kroger’s culture encourages learning and growth, offering extensive training programs, career advancement opportunities, and up to $21,000 in tuition reimbursement through their industry-leading continuing education program.

The Cashier/Checker role at Kroger is vital to delivering an outstanding customer experience. This position is designed for individuals passionate about exceptional service, who thrive in dynamic environments and enjoy actively engaging with customers. A Cashier/Checker is responsible for handling transactions efficiently, accurately, and courteously while ensuring compliance with company policies and all relevant laws. This role requires a commitment to creating a safe, clean, and welcoming environment that encourages customers to return. Cashiers are also entrusted with the responsibility of handling various tender types—cash, checks, credit/debit cards, SNAP EBT, WIC, and more—ensuring transactions are seamless and that security measures are followed diligently to control loss and maintain integrity.

Beyond transactional duties, the Cashier/Checker serves as a frontline ambassador of Kroger’s values, demonstrating respect and honesty, and ensuring adherence to food safety standards and safety protocols to protect both customers and colleagues. The role demands attentiveness to detail, the ability to manage conflict sensitively and constructively, and a proactive approach to identifying and reporting any issues or safety concerns within the store environment. Furthermore, Cashiers play a critical part in ongoing customer engagement by answering product questions and reinforcing Kroger’s commitment to quality shopping experiences.

By joining Kroger as a Cashier/Checker, associates gain the opportunity to work in a vibrant, supportive community that nurtures potential and values contribution. Whether pursuing a part-time role to accommodate other commitments or seeking career growth within the food retail industry, this position offers a fruitful pathway filled with learning, development, and meaningful interaction with customers. Kroger’s inclusive work culture and comprehensive benefits package not only enrich the working experience but also foster long-term success and satisfaction for its employees, making every workday rewarding and impactful.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition and subtraction

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition and subtraction
  • Ability to manage conflict constructively
  • Ability to work in fast-paced environments
  • Ability to act with honesty and integrity
  • Ability to follow directions and seek assistance when needed
  • Experience using point of sale (POS) systems is desirable but not mandatory

Job Duties

  • Greet, engage and assist customers actively
  • Process customer transactions quickly, accurately and efficiently
  • Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers and coupons following company policies
  • Control loss by adhering to limits on cash shortages and overages and working honestly
  • Follow guidelines on restricted sale items such as alcohol, tobacco and DVDs
  • Report pricing discrepancies to the Scan Coordinator
  • Follow company policies for postage stamps, gift cards and coupons
  • Stay updated on current, seasonal and special ads
  • Adhere to food safety regulations and safety procedures
  • Identify unsafe conditions or accidents and notify management
  • Inspect equipment for maintenance needs and report issues
  • Create a welcoming environment by assisting customers with product inquiries
  • Comply with all local, state, federal laws and company guidelines
  • Work cooperatively in high-paced, sometimes stressful environments
  • Manage conflict in a reasonable, nonconfrontational manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek help to resolve customer or business issues
  • Provide support to minors, individuals with special needs, and older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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