Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger, founded over a century ago as a small grocery store in Cincinnati, has expanded to become the largest grocer in the United States with nearly 2,800 stores across 35 states, operating under 28 different brand names. This national grocery giant prides itself on its commitment to community, diversity, and customer service, embodying its core values of respect, honesty, integrity, inclusion, and safety. Kroger is more than just a retailer; it is a company with a deep passion for bringing people and food together, fostering an environment where employees and customers alike are valued and respected. The organization's mission, "To Feed the Human Spirit," reflects its dedication not only to providing quality food products but also to enhancing the lives of its customers and associates through exceptional service and innovation.

As America's grocer, Kroger is dedicated to creating outstanding customer experiences by delivering exceptional service in a safe and welcoming environment. The company offers both part-time and full-time positions with flexible scheduling to accommodate diverse needs and lifestyle preferences. Working at Kroger means joining a team where people matter, and where employees are supported in their growth and development through comprehensive training programs and tuition reimbursement options.

The role of Cashier/Checker at Kroger is integral to the customer experience. It involves interacting directly with customers, processing transactions efficiently and accurately, and maintaining the store's safety and cleanliness standards to encourage customer loyalty. This position requires excellent communication skills, basic math proficiency, and a strong commitment to upholding Kroger's core values. The Cashier/Checker handles various types of payment methods, including cash, checks, credit, debit, SNAP EBT, and more, ensuring compliance with company policies and local regulations.

This role is more than a typical cashier position; it represents a chance to be part of a team that values diversity, inclusion, and customer care. Responsibilities include maintaining an orderly checkout process, recognizing and addressing pricing discrepancies, managing restricted sales items in accordance with legal restrictions, and engaging customers to make them feel valued and appreciated. The position also emphasizes safety and loss prevention by adhering to safety protocols and being vigilant about store conditions.

Beyond daily duties, Kroger invests heavily in the well-being of its associates by offering a wide range of benefits. These include comprehensive healthcare options such as medical, dental, vision, and prescription coverage, flexible work schedules that include paid time off for holidays and sick leave, emotional and financial support programs, and substantial tuition reimbursement to support continuing education. The company fosters growth and career advancement through robust training and diverse career pathways.

Joining Kroger as a Cashier/Checker means becoming a part of a dynamic and caring team where your passion for service can thrive. The company welcomes individuals who are purpose-driven, eager to learn, and committed to delivering a positive shopping experience. Whether you're seeking a career in retail or a part-time opportunity to support your lifestyle, Kroger offers a supportive and inclusive environment where your potential is unlimited. Apply today to start your journey with Kroger and help feed the human spirit with every customer interaction.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Prior experience as a bagger or courtesy clerk is desirable but not required

Job Duties

  • Cashier/checker is responsible for being visible and actively greeting, engaging and assisting customers
  • Cashiers process customer transactions through the check lane quickly, accurately, and efficiently
  • Checkers understand the point of sale (POS) system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
  • Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss
  • Cashier needs to understand and adhere to guidelines on restricted sale items (alcohol, tobacco, DVDs)
  • Report pricing discrepancies to the scan coordinator
  • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Adhere to all local, state and federal laws, and company guidelines
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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