Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday
Volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
The Cashier (Customer Service Associate) role at Floor & Decor represents the crucial first and last point of contact for customers within the store. This position carries the responsibility of delivering outstanding customer service by greeting customers warmly, assisting them through the checkout process, managing product returns, and maintaining the accuracy of the cash office operations. Cashiers play an instrumental role in enhancing the customer experience by making each interaction positive and memorable. This includes engaging customers with their projects, advising on products, and following the company’s safety and operational procedures. Offering both full-time and part-time shifts, the role pays... Show More
Job Requirements
- Must be 18 years or older
- Customer service experience
- Knowledge of basic math skills
- Potential travel to other stores for support
- Ability to work flexible hours including weekends and holidays
- Ability to stand and walk for extended periods
- Ability to occasionally lift and move up to 50 pounds
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to communicate effectively with customers and team members
- Basic familiarity with point of sale (POS) systems
- Capable of multitasking and handling customer interactions positively
- Strong interpersonal skills and a friendly attitude
- Willingness to comply with company procedures and safety standards
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products, and excite customers about their purchases
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance with company safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to company guidelines
- Stock, tag and display merchandise as required
- Create price tags and merchandise signs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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