Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $29.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
Retirement Plan
Employee Discounts

Job Description

WinCo Foods is a prominent grocery retailer known for its unique employee-owned business model and expansive presence across the United States. With over 140 supermarkets spread across 10 states and a workforce exceeding 22,000 employee owners, WinCo Foods is dedicated to providing customers with the lowest possible prices to feed their families, embodying a mission that extends beyond mere retail to community enrichment and employee empowerment. As the second largest employee-owned company in the United States, WinCo offers an exceptional work environment where employee ownership truly matters, supported by more than 500 millionaire employee-owners through their Employee Stock Ownership Plan... Show More

Job Requirements

  • Must be 16 years of age or older
  • ability to work varied shifts in a 24/7 operation including night, weekends and holidays
  • ability to perform friendly, courteous, tactful relations with customers and co-workers with composure
  • ability to communicate effectively including hearing and speech
  • ability to complete written forms
  • ability to conduct visual inspection, read information on merchandise
  • ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
  • ability to operate check stand equipment such as cash registers, scanners, and scales
  • ability to stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods
  • manual dexterity and good hand-eye coordination
  • ability to learn and memorize considerable information including PLU codes, product locations, check stand and keyboard procedures and company policies
  • ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
  • occasionally use blades for box cutting
  • use household cleaners to maintain work area
  • perform primary duties efficiently and accurately
  • ability to navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers
  • as required by applicable state and local laws, food safety/handlers cards, tobacco and alcohol sales certification (e.g., TAM card)

Job Qualifications

  • High school diploma or equivalent preferred
  • previous retail or customer service experience is an asset
  • ability to operate check stand equipment such as cash registers, scanners, and scales
  • excellent communication skills with the ability to engage customers positively
  • basic math skills including addition, subtraction, multiplication and division
  • ability to learn and memorize considerable information including PLU codes, product locations and company policies
  • capability to work in a fast-paced retail environment
  • strong attention to detail
  • ability to stand or sit for extended periods
  • ability to follow safety and regulatory guidelines
  • manual dexterity and good hand-eye coordination

Job Duties

  • Seeks opportunities to welcome, engage, serve and thank customers
  • maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
  • operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
  • engages in suggestive selling and other sales techniques
  • processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
  • maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
  • maintains clean, neat and properly stocked check stand and ensures safe and secure work area
  • stocks, prices and rotates merchandise
  • may be assigned to a multi station self-checkout lane as needed
  • may be assigned to the customer service counter as needed
  • performs other duties as assigned or needed
  • follows all state and federal laws concerning the sale of any restricted or regulated items such as tobacco, alcohol
  • adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
  • regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
  • initiates and engages contact with customers as they process their transactions
  • responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
  • monitors multiple simultaneous transactions and verifies payment in fast paced setting
  • actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
  • maintains a high level of awareness of the self-checkout area and customers
  • anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket
  • prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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