Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $23.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Bonus opportunities
career advancement
Relocation opportunities
401k
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Volunteer time off

Job Description

Floor & Decor is a leading specialty retailer in the hard surface flooring industry, dedicated to providing customers with an extensive assortment of tile, wood, laminate, and natural stone products along with related tools and accessories. Established to serve both homeowners and professional contractors, Floor & Decor operates a network of retail stores across the United States, emphasizing value, quality, and service. As a company committed to growth and community engagement, Floor & Decor prioritizes employee development, inclusivity, and delivering exceptional customer experiences in every store location.

The role of Cashier (Customer Service Associate) at Floor & Decor ... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Friendly and enthusiastic personality
  • Honest and accountable work ethic
  • Ability to work well in a team environment
  • Good communication skills
  • Experience operating point of sale (POS) systems

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company's safety processes
  • Act and work in a manner consistent with the company's core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Be able to create price tags and merchandise signs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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