Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer in the flooring and home décor industry, distinguished by its extensive selection of hard surface flooring, building materials, and related accessories. Founded to serve both professional installers and homeowners, the company has built its reputation on delivering quality products, expert advice, and superior customer service. With dozens of stores across the country, Floor & Decor caters to customers looking to transform their spaces with exceptional flooring solutions featuring everything from tile and wood to rugs and vinyl. The company’s commitment to providing a seamless shopping experience is evident in its knowledgeable staff,... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Knowledge of basic math skills
- Customer service experience
- Ability to operate point-of-sale systems
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Friendly and enthusiastic personality
- Commitment to honesty and accountability
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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