Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,759.00 - $57,251.00
Work Schedule
Standard Hours
Benefits
sick leave
annual leave
Personal Leave
professional leave
Holidays
Retirement Plan
Health Insurance
Job Description
Shelton State Community College, located in Tuscaloosa, Alabama, is a prominent institution within the Alabama Community College System dedicated to providing a high-quality educational experience that fosters student success and community development. The college offers a wide range of programs and services designed to meet the needs of its diverse population, including academic transfer programs, career and technical education, and continuing education. Shelton State Community College is known for its commitment to excellence, innovation, and a supportive learning environment that encourages both personal and professional growth. The campus environment fosters collaboration between students, faculty, and staff with a strong emphasis... Show More
Job Requirements
- High school diploma, GED, or higher degree
- Three (3) years of cashiering experience in an educational, governmental, or financial institution, or bachelor's degree and five (5) years of cashiering experience
- Ability to provide excellent customer service
- Effective oral and written communication skills
- Ability to work independently and as part of a team
- Strong organizational skills
- Ability to handle confidential information with integrity
- Capability to work under pressure and meet deadlines
- Proficiency in cashiering systems such as TouchNet or Banner
Job Qualifications
- High school diploma, GED, or higher degree, and three (3) years of cashiering experience in an educational, governmental, or financial institution
- Or bachelor's degree, or higher, and five (5) years of cashiering experience
- Experience in a community college preferred
- Experience with Banner and/or TouchNet preferred
Job Duties
- Provide excellent customer service to all internal and external customers
- Analyze student accounts to determine proper refund calculation
- Answer customer questions by telephone and email as assigned
- Prepare student, faculty, and staff identification cards
- Review vehicle registration information, record, and distribute decals
- Assist with records retention and disposal
- Work with Business Services Reconciliation Office to reissue student refunds
- Assist students with payments on their accounts
- Prepare invoices for student accounts
- Place and remove holds on student accounts as needed
- Serve as liaison between the College and collection agency
- Prepare and submit all past due accounts to collection agency
- Receive payments for student accounts that have previously been written off
- Receipt collection payments as they are received and balance back to the collection agency
- Distribute paychecks and check stubs monthly for non-direct deposited items
- Receive and record all College funds in TouchNet cashiering system
- Prepare bank deposit for review daily
- Process cash advance forms, receipts, and any unspent funds
- Reconcile daily cash drawer activity
- Maintain Cashier's Office files
- Deliver Business Services mail
- Add and remove Business Services holds as needed
- Assist with notifying students of balances due
- Add parking violation charges to student, faculty, and staff accounts
- Verify identity of payees and distribute checks for pickup
- Assist students with enrolling in eRefunds
- Scan correspondence and other documentation as needed to student accounts
- Adjust student print balances as needed
- Apply PACT to student accounts as requested
- Facilitate the timely and effective flow of campus communications and documents
- Demonstrate effective oral and written communication skills
- Demonstrate the highest standards of confidentiality, ethics, loyalty, honesty and integrity
- Complete assigned projects in a timely and systematic manner
- Work well under pressure and with others to meet deadlines
- Work independently on difficult and complex tasks
- Comply with policies of the Alabama Community College System and the College
- Serve on College committees as required
- Participate in professional development, compliance, performance excellence, and training activities as required
- Perform other duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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