Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Flexible Schedule
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states in the U.S. and Canada, as well as online through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become the best place for all things creative, offering a vast range of products for arts, crafts, framing, floral, and home décor. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels’ mission is to fuel the joy of creativity by providing customers with... Show More
Job Requirements
- Must be at least sixteen (16) years old
- ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- availability to work nights, weekends, and early mornings as required
- must satisfy federal, state, and local legal requirements for employment
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Retail and/or customer service experience preferred
- ability to stand for long periods and move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- strong communication and interpersonal skills
- ability to follow company policies and standard operating procedures
- positive attitude and teamwork orientation
- basic cash handling skills
- willingness to learn and participate in cross training
- commitment to delivering excellent customer service
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other team members
- cross trained in custom framing selling and production
- other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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