Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer in the hard surface flooring industry, renowned for offering an extensive selection of tile, wood, laminate, and natural stone products, as well as complementary installation supplies and tools. With a commitment to providing exceptional products and unparalleled customer service, Floor & Decor operates numerous stores across the country, catering to both professional contractors and do-it-yourself homeowners. The company emphasizes a culture of integrity, respect, and innovation, striving to create an environment where employees can thrive and customers receive an outstanding shopping experience every time.

We are currently seeking friendly and enthusiastic i... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support
  • Ability to stand, walk, reach, climb, balance, stoop, kneel, crouch, and lift medium weights
  • Ability to use hands and fingers for handling merchandise
  • Ability to follow safety and cash handling procedures

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Friendly and enthusiastic demeanor
  • Ability to work in a warehouse environment
  • Strong communication skills
  • Ability to handle cash and operate POS system
  • High school diploma or equivalent preferred

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company's safety processes
  • Act and work in a manner consistent with the company's core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Be able to create price tags and merchandise signs

Job Location

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