Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
retirement savings plan
Union representation
Training and development opportunities
Job Description
The Dill Pickle Co-op is a community-oriented grocery cooperative located in Chicago, Illinois, dedicated to providing sustainable and locally sourced food products to its customers. Established with a vision to support local producers and promote environmental sustainability, the co-op has become a trusted source for ethically sourced groceries and an advocate for cooperative ownership. This cooperative shopping experience emphasizes high-quality organic and natural foods, drawing customers who value responsible consumption and wish to support their local economy. The Dill Pickle Co-op operates with a strong commitment to customer service, community involvement, and cooperative values, distinguishing itself from typical grocery stores by focusing on collective benefit, education, and participation. The co-op employs a diverse team reflected in its inclusive and respectful workplace environment, where collaboration and mutual support are key pillars.Show More
The Dill Pickle Co-op is currently seeking a dedicated and customer-oriented Cashier to join its Front End team. Reporting directly to the Front End Manager, this position plays a vital role in shaping the overall shopping experience by being the last point of contact with customers. Cashiers at the Dill Pickle Co-op provide excellent customer service on the sales floor by greeting customers warmly, efficiently processing transactions using the POS system, and sharing relevant information such as upcoming cooperative events and ownership benefits. This role demands a high level of accuracy and attentiveness, as cashiers are responsible for the precision of the cash drawer and ensuring a smooth checkout process. Additionally, cashiers contribute to maintaining a clean and welcoming sales environment by stocking and arranging front end merchandise and performing opening and closing cleaning tasks.
Candidates for this position must be comfortable working weekends, holidays, and evening shifts to accommodate the co-op's operating hours. Attention to detail and strong communication skills are essential, as cashiers interact with customers and internal teammates throughout the day. The Dill Pickle Co-op values core competencies such as respect, dependability, adaptability, and teamwork, which are integral to fostering a positive and productive workplace culture. By joining the co-op as a cashier, individuals become part of a unionized workforce represented by the Dill Pickle Food Co-op Workers Union (DPFCW), ensuring fair labor practices and a voice in workplace conditions.
This role is not only about transactional accuracy but also about engaging with the community and promoting the cooperative’s mission. The cashier helps customers by answering questions, managing concerns respectfully, and contributing to a safe and efficient shopping environment. Physical requirements include the ability to lift up to 50 pounds and perform repetitive standing, sitting, bending, and reaching tasks. Overall, the Cashier position is critical in delivering a seamless checkout experience that ensures each customer leaves satisfied and encourages repeat visits to the Dill Pickle Co-op.Show Less
Candidates for this position must be comfortable working weekends, holidays, and evening shifts to accommodate the co-op's operating hours. Attention to detail and strong communication skills are essential, as cashiers interact with customers and internal teammates throughout the day. The Dill Pickle Co-op values core competencies such as respect, dependability, adaptability, and teamwork, which are integral to fostering a positive and productive workplace culture. By joining the co-op as a cashier, individuals become part of a unionized workforce represented by the Dill Pickle Food Co-op Workers Union (DPFCW), ensuring fair labor practices and a voice in workplace conditions.
This role is not only about transactional accuracy but also about engaging with the community and promoting the cooperative’s mission. The cashier helps customers by answering questions, managing concerns respectfully, and contributing to a safe and efficient shopping environment. Physical requirements include the ability to lift up to 50 pounds and perform repetitive standing, sitting, bending, and reaching tasks. Overall, the Cashier position is critical in delivering a seamless checkout experience that ensures each customer leaves satisfied and encourages repeat visits to the Dill Pickle Co-op.Show Less
Job Requirements
- Available to work weekends, holidays and evenings
- Attention to detail
- Ability to pass local, state, and federal background screening
- Eligible to work in the USA
- Ability to lift up to 50 pounds
- Ability to sit, stand, bend, reach, and lift repeatedly
- Ability to multi-task and adapt to changing business needs
- Experience in retail cashiering or sales preferred
Job Qualifications
- Experience with retail cashiering or sales
- Prior cash handling experience preferred
- Excellent verbal and written communication skills
- Ability to focus on single tasks and multitask when necessary
- Strong problem-solving and logical reasoning skills
- Familiarity with POS systems is a plus
- Ability to work collaboratively in a team environment
Job Duties
- Greet customers with a smile and engage them with in-store offers
- Operate POS register to process payments accurately and efficiently
- Ensure accuracy of the cash drawer and avoid shortages
- Call for backup when lines exceed three customers
- Bag purchases securely as requested by customers
- Familiarize with co-op policies to address customer concerns
- Answer store phone calls promptly and politely
- Inform management of equipment malfunctions and emergency situations
- Maintain front end sales space and cashier area stocked and clean
- Perform opening and closing cleaning tasks including public bathroom and sales floor
- Notify staff of damaged or unsellable items and dispose according to policy
- Perform additional tasks as assigned
Job Location
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