Job Overview
Employment Type
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid time off including holiday and sick pay
employee assistance program with free counseling
Financial coaching with Goldman Sachs Ayco
Associate discounts on food, travel, and technology
tuition reimbursement up to $21,000
Comprehensive training and career advancement opportunities
Job Description
Kroger is America’s largest grocery retailer, born from a humble beginning as a single Cincinnati grocery store over a century ago. Today, the Kroger family operates nearly 2,800 stores across 35 states under 28 different banners, uniting diverse teams with a common mission: To Feed the Human Spirit. Kroger takes pride in its deep-rooted commitment to innovation, quality, and exceptional customer service, positioning food at the heart of every interaction. This extensive network not only delivers a wide variety of products and services to millions of customers daily but also fosters a culture where people matter deeply. It is a... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior customer service experience preferred
- Previous experience as a bagger or courtesy clerk desired
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions quickly, accurately and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, coupons and adhere to checkout procedures
- Adhere to company policies regarding cash shortages and overages and control loss
- Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures, identify unsafe conditions, and notify store management
- Practice preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering customer questions about products and store services
- Adhere to all local, state and federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict reasonably, nonconfrontationally and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve customer and business issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Location
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