Cashier

Ralph Lauren Corporation (NYSE: RL) is a renowned global leader committed to designing, marketing, and distributing premium lifestyle products across five key categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of industry presence, Ralph Lauren has cultivated a distinct and highly recognizable brand image that resonates worldwide. The company's extensive brand portfolio includes names such as Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps. Collectively, these brands represent one of the most widely respected and sought-after families of consumer brands globally. The company is not only celebrated for its quality products but also for fostering an inclusive culture that values diversity, encourages fairness, and seeks to inspire communities both internally and externally. Ralph Lauren’s inclusive culture is driven by multiple dimensions such as talent recruitment, continuous education, open communication, active employee groups, and regular celebratory events. This particular role is based in New York, New York, within the Retail Department, reflecting the company’s commitment to delivering an exceptional in-store customer experience. The position offers a pay range of $16.5 to $22.97 per hour, with actual pay dependent on the candidate’s experience and geographic location. This job is designed for individuals who are passionate about luxury retail and excellent customer service, aiming to contribute toward crafting memorable shopping experiences for guests at the Ralph Lauren stores. The primary focus of this role is to ensure a consistent, memorable customer shopping experience by providing the highest level of service to guests while supporting the sales team and back-of-house partners. As a key member of the retail staff, you will be responsible for assisting customers in various capacities that range from direct sales floor interaction to supporting guest services such as the call center and guest kitchen. Your role will be crucial in greeting clients, understanding their individual shopping needs, offering personalized assistance, and guiding them to the appropriate sales professionals or departments. A welcoming environment is central to your responsibilities — you will contribute to generating customer traffic and fostering long-term loyalty by exceeding customer expectations through personal attention and efficient problem resolution. Beyond customer interaction, the position requires multitasking and collaboration with various store departments including operations to manage product transfers, deliveries, and inventory restocking. You will play a significant role in the store’s daily operations, from preparing the store for open and close by organizing merchandise and maintaining orderly front and back-of-house areas to assisting in sales processing and knowledge of store policies regarding returns, markdowns, discounts, tax, security, and packaging. A unique element of this position includes supporting the Guest Kitchen by preparing food and beverages to customer specifications, ensuring that the in-store experience aligns with Ralph Lauren's luxury standards. Flexibility is essential, as you will be expected to provide floor assistance across different departments based on operational needs, maintain clean fitting rooms, and handle phone inquiries efficiently. Ideal candidates will embody a positive demeanor, demonstrate respect and pride in the Ralph Lauren brand, and exhibit professional etiquette marked by integrity, honesty, and respect for others. This opportunity is perfect for those who have a minimum of 1-2 years of relevant customer experience, preferably within the luxury retail environment, and who aspire to grow their careers by joining a company that not only values excellence in service but is also committed to creating an inclusive and supportive workplace culture.