Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer in the home improvement sector, focusing on hard surface flooring and related accessories. With a commitment to offering customers a wide variety of quality products including tiles, wood, laminate, and natural stone, Floor & Decor prides itself on providing expert advice, exceptional value, and a superior shopping experience. The company operates numerous stores across the country, aiming to be the go-to destination for professional installers and do-it-yourself consumers alike. Known for its customer-centric approach and team-oriented culture, Floor & Decor emphasizes integrity, accountability, and teamwork in all operations. Full-time and part-time employment... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Friendly and enthusiastic personality
  • Ability to communicate effectively with customers
  • Strong attention to detail
  • Ability to follow cash handling procedures
  • Ability to work as part of a team

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company's safety processes
  • Act and work in a manner consistent with the company's core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Be able to create price tags and merchandise signs

Job Location

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