Job Overview

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Employment Type

Part-time
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Benefits

Comprehensive medical coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid time off including holiday and sick pay
employee assistance program with free counseling
Financial coaching with Goldman Sachs Ayco
Associate discounts on food, travel and technology
tuition reimbursement up to $21,000
industry-leading training programs and career growth opportunities

Job Description

Kroger is America’s largest grocery retailer, evolving from its humble beginnings as a small Cincinnati grocery store over a century ago to a network of nearly 2,800 stores across 35 states under 28 different names. The company prides itself on its dedication to bringing together diverse teams driven by a passion for food and people, united by the singular mission: To Feed the Human Spirit. With food at the heart of everything they do, Kroger continually innovates to create unparalleled experiences for customers, communities, and associates alike. This has fostered an environment where employees feel valued, supported, and inspired to... Show More

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to work cooperatively in fast-paced environments
  • Ability to manage conflict reasonably and nonconfrontationally
  • Honesty and integrity in handling customer and business information
  • Capability to follow directions and seek help when needed
  • Experience interacting with diverse populations including minors and individuals with special needs
  • Ability to perform essential job functions with or without accommodation

Job Duties

  • Be visible and actively greet, engage and assist customers
  • Process customer transactions quickly, accurately and efficiently
  • Handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
  • Understand and adhere to limits on cash shortages and/or overages to control loss
  • Follow guidelines on restricted sale items including alcohol, tobacco and DVDs
  • Report pricing discrepancies to the Scan Coordinator
  • Follow established policies for postage stamps, gift cards and coupons
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
  • Perform preventive maintenance by inspecting equipment and notifying appropriate personnel
  • Create an environment where customers feel welcome and appreciated by answering questions about products
  • Adhere to all local, state and federal laws and company guidelines
  • Work cooperatively in a high-paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary to resolve issues
  • Provide support through direct interaction with minors, individuals with special needs and older adults
  • Perform essential functions of the position with or without reasonable accommodation

Job Location

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