Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $24.55
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Benefits

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans

Job Description

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, dedicated to providing customers with a wide selection of high-quality products combined with excellent customer service. With numerous locations nationwide, Floor & Decor has built a reputation as a trusted source for flooring solutions, catering to both professional contractors and DIY homeowners. The company emphasizes a welcoming environment where customers can explore a variety of options, from tile and wood to laminate and natural stone, all designed to help bring home improvement projects to life.

As an integral part of the retail team, the Cash... Show More

Job Requirements

  • Must be 18 years or older
  • Customer service experience
  • Knowledge of basic math skills
  • Potential travel to other stores for support
  • Ability to exert 20-50 pounds of force occasionally and 10-25 pounds frequently
  • Ability to stand, walk, reach, climb, stoop, kneel, crouch or crawl as needed
  • Availability to work full-time or part-time shifts during store hours

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Ability to follow company guidelines and safety protocols
  • Friendly and enthusiastic personality
  • Strong communication and interpersonal skills

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company's safety processes
  • Act and work in a manner consistent with the company's core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Create price tags and merchandise signs

Job Location

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