Job Overview

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Compensation

Type:
Hourly
Rate:
Range $21.00 - $24.00
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Benefits

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans

Job Description

Floor & Decor is a leading specialty retailer in the home improvement industry, focusing exclusively on hard surface flooring and related accessories. Established with a commitment to providing quality products and unbeatable value, Floor & Decor has grown significantly across the United States, offering a vast selection of tile, wood, stone, and decorative flooring solutions. The company prides itself on delivering exceptional customer experiences through knowledgeable associates and a wide variety of products that meet diverse customer needs. With a culture rooted in hard work, integrity, and customer-first philosophy, Floor & Decor is widely recognized as a premier destination for... Show More

Job Requirements

  • Must be 18 years or older
  • Customer service experience
  • Knowledge of basic math skills
  • Potential travel to other stores for support
  • Ability to perform medium physical work including lifting and standing
  • Availability to work flexible hours including weekends

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Ability to operate point of sale (POS) systems
  • Strong communication and interpersonal skills
  • Ability to work in a team environment

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend products, and excite customers about their purchases
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance with the company’s safety processes
  • Act and work in a manner consistent with the company’s core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines

Job Location

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