Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
medical/rx insurance
Dental Insurance
Vision Insurance
Life insurance - $25k company provided with election of health benefits
401k - 4% match, 100%, at 90-days
Paid Time Off
Job Description
Wingstop is a leading American chain of specialty restaurants known for its flavorful wings and dynamic menu offerings. As a prominent franchisee operator, Wingstop-FWS is independently owned and operated, upholding the brand's high standards for quality, customer service, and an exceptional dining experience. Wingstop has built a reputation for delivering delicious, hand-cut wings paired with a variety of signature sauces and sides, attracting a loyal customer base who enjoy a quick yet satisfying meal in a friendly, welcoming environment. The company thrives on its commitment to a collaborative team culture, operational excellence, and community engagement, making it an attractive employer... Show More
Job Requirements
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Cashier and restaurant experience a plus
- Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- Ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Experience using a computer and register (POS) system preferred
- Food Handler Certification required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
- Greet all guests in a friendly and welcoming manner whether by phone or in person
- Place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions
- Monitor that all orders are ready within quoted guest order readiness times
- Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- Strong cash handling skills to accurately process cash, credit card and gift card transactions and balance of register at end of shift
- Assist in maintaining a clean workplace
- keep Front of House (FOH) clean and stocked
- including restrooms
- Restocking products during periods of downtime or as directed
- Practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- Maintain a professional and presentable appearance according to the company's Uniform Standards
- Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- Leave guests with a long-lasting and positive impression of their WINGSTOP experience
Job Location
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