Job Overview
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Job Description
Floor & Decor is a leading specialty retailer dedicated to providing customers with an exceptional experience in home improvement and flooring solutions. Established as one of the fastest-growing companies in the retail sector, Floor & Decor offers a comprehensive range of high-quality products including tile, wood, laminate, and other flooring materials, along with decorative accents and installation supplies. The company prides itself on its extensive inventory, competitive pricing, and knowledgeable staff that helps customers find the perfect product to fit their needs and style. As a company committed to customer satisfaction, Floor & Decor emphasizes integrity, innovation, and outstanding service... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to stand and walk for extended periods
- Ability to lift and move items weighing 20-50 pounds occasionally
- Ability to follow company safety procedures
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to operate point of sale systems
- Excellent communication skills
- Strong interpersonal skills
- Ability to work in a team environment
- High school diploma or equivalent preferred
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company safety processes
- Act and work in a manner consistent with the company core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to company guidelines
- Stock, tag and display merchandise as required
- Create price tags and merchandise signs
Job Location
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