Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories in the United States. The company is dedicated to providing an extensive selection of quality products directly sourced from around the world and offered at everyday low prices. Floor & Decor serves a diverse customer base that includes homeowners, professional installers, and contractors. Renowned for its vast showroom spaces and warehouse-style retail environment, the company emphasizes customer education and convenience by combining knowledgeable sales staff with a wide range of flooring products like tile, wood, stone, and vinyl. Its commitment to excellent customer service and... Show More
Job Requirements
- Must be 18 years or older
- Customer service experience
- Knowledge of basic math skills
- Ability to travel to other stores for support
- Ability to stand and walk for extended periods
- Ability to lift 20-50 pounds occasionally
- Ability to handle cash, checks, and credit card transactions
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to operate point of sale (POS) systems
- Strong communication and interpersonal skills
- Ability to lift between 20-50 pounds occasionally
- High school diploma or equivalent preferred
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance with the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
Job Location
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