Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories in the United States. As a rapidly growing company, Floor & Decor offers a wide selection of tile, wood, laminate, and natural stone flooring products alongside a variety of tools and installation accessories. The company prides itself on providing customers with quality products, expert advice, and exceptional service in a warehouse-style retail setting. With a commitment to excellence and customer satisfaction, Floor & Decor fosters an inclusive and dynamic work environment, encouraging employees to grow within the company through various career advancement opportunities and comprehensive... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to stand, walk, reach, climb, stoop, kneel, crouch or crawl
- Ability to lift 20-50 pounds occasionally and 10-25 pounds frequently
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to operate point of sale (POS) systems
- Strong communication and interpersonal skills
- Ability to handle cash and payment transactions accurately
- Friendly and enthusiastic personality
- Ability to work in a busy retail environment
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Location
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