Job Overview

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Employment Type

Full-time
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Benefits

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering an extensive selection of decorative and functional floor coverings. With a commitment to quality, value, and customer service, Floor & Decor caters to both professional contractors and homeowners looking to enhance their spaces with wood, tile, laminate, and vinyl flooring options. Known for its massive warehouse-style stores, Floor & Decor combines a vast product assortment with expert advice and personalized customer service. The company fosters a workplace culture that values diversity and inclusivity, and it provides growth opportunities within the retail and home improvement industry.... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support
  • Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl occasionally
  • Ability to use hands and fingers to handle or feel
  • Availability to work full-time or part-time positions
  • Willingness to follow company policies and safety procedures

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Ability to handle transactions accurately
  • Effective communication skills
  • Friendly and enthusiastic personality
  • Honest and accountable work ethic
  • Ability to work in a team environment

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company’s safety processes
  • Act and work in a manner consistent with the company’s core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Be able to create price tags and merchandise signs

Job Location

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