Job Overview
Employment Type
Full-time
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer in the hard surface flooring market, offering an extensive selection of decorative and functional floor coverings. With a commitment to quality, value, and customer service, Floor & Decor caters to both professional contractors and homeowners looking to enhance their spaces with wood, tile, laminate, and vinyl flooring options. Known for its massive warehouse-style stores, Floor & Decor combines a vast product assortment with expert advice and personalized customer service. The company fosters a workplace culture that values diversity and inclusivity, and it provides growth opportunities within the retail and home improvement industry.... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl occasionally
- Ability to use hands and fingers to handle or feel
- Availability to work full-time or part-time positions
- Willingness to follow company policies and safety procedures
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to handle transactions accurately
- Effective communication skills
- Friendly and enthusiastic personality
- Honest and accountable work ethic
- Ability to work in a team environment
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Location
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