Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
Opportunity to work in a reputable and community-focused franchise
team-oriented and supportive work environment
Training and development opportunities
flexible work scheduling
Participation in community and public safety initiatives
Experience in fast-paced, customer service roles
Potential for career growth within the franchise network
Job Description
Firehouse Subs is a prominent restaurant chain known for its dedication to hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs has grown into a well-respected brand rooted deeply in the values of fire and police service. The restaurant prides itself on using the highest quality meats and cheeses to create hot and generous subs that satisfy a diverse clientele. Firehouse Subs is not only about great food but also committed to making a difference through its non-profit entity, the Firehouse Subs... Show More
Job Requirements
- Able to work in a fast-paced environment
- Excellent menu and product knowledge
- Accountable for the accuracy of the guest's order
- Able to communicate effectively with guests and handle questions and concerns in a professional manner
- Proficient use of the POS system
- Accuracy of the cash drawer
- Team player
- Thanks the guest sincerely for their business
- Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives
- Maintains an organized, stocked, and sanitary work space
- Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction
- Maintains a safe work environment, adhering to all established food and safety guidelines
- Able to lift up to 50 lbs
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in a cashier or customer service role is advantageous
- Proficient use of point-of-sale (POS) systems
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Demonstrated team player attitude
- Basic understanding of food safety and sanitation practices
Job Duties
- Greet and welcome guests to the restaurant
- Process customer orders accurately using the POS system
- Handle guest questions and concerns professionally
- Ensure the accuracy of the cash drawer at the end of shifts
- Maintain an organized, stocked, and sanitary work environment
- Participate in Firehouse Subs Public Safety Foundation fundraising initiatives
- Assist with food preparation and cleaning duties as required by management
Job Location
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