Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Job Description
Floor & Decor is a leading specialty retailer in the home improvement industry, dedicated to providing an extensive selection of hard surface flooring, decorative and installation products. Known for its wide variety of quality products and exceptional customer service, Floor & Decor serves both DIY customers and professional contractors. The company operates nationwide with numerous stores, offering a vibrant and dynamic environment that fosters career growth and development. Employees at Floor & Decor are part of a committed team that values honesty, hard work, and a passion for outstanding service. With a strong focus on community and customer satisfaction, Floor... Show More
Job Requirements
- Must be 18 years or older
- knowledge of basic math skills
- customer service experience
- potential travel to other stores for support
- ability to stand and walk for extended periods
- ability to lift and carry up to 50 pounds occasionally
Job Qualifications
- Must be 18 years or older
- knowledge of basic math skills
- customer service experience
- ability to communicate effectively with customers
- ability to handle cash and operate POS systems
- willingness to follow company policies and procedures
Job Duties
- Greet every customer in a helpful and courteous manner
- connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- provide above and beyond customer service and exceed customer expectations
- demonstrate and understand compliance of the company’s safety processes
- act and work in a manner consistent with the company’s core values
- process customers at checkout using the point of sale (POS) system
- process customer refunds and exchanges according to established guidelines
- open and close registers
- follow established cash, check and credit card acceptance procedures
- answer the telephone according to the company guidelines
- stock, tag and display merchandise as required
- be able to create price tags and merchandise signs
Job Location
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