Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.10
Benefits
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories in the United States, known for its extensive selection of high-quality products, competitive prices, and customer-centered shopping experience. Founded to meet the growing customer demand for flooring and decor solutions, Floor & Decor has expanded into a robust chain with numerous stores nationwide, catering to homeowners, contractors, and design professionals alike. The company is committed to providing an exceptional customer experience through knowledgeable associates, innovative merchandising, and an inviting store atmosphere. Their dedication to quality and service has earned them a strong reputation in the... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to lift 20-50 pounds occasionally
- Ability to stand and walk for extended periods
- Ability to follow company safety and cash handling procedures
Job Qualifications
- Knowledge of basic math skills
- Customer service experience
- Ability to use point of sale systems
- Good communication skills
- Ability to work in a team environment
- Friendly and enthusiastic attitude
- Honest and accountable work ethic
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Location
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