Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Benefits
competitive hourly wage
Opportunities for advancement
Training and development programs
employee discount
flexible scheduling
Supportive team environment
Community involvement initiatives
Job Description
Firehouse Subs is a renowned restaurant chain founded in 1994 in Jacksonville, Florida, by brothers and former firefighters Chris Sorensen and Robin Sorensen. What began as a small, community-focused sub shop has grown into a passionate brand dedicated to delivering hearty and flavorful food alongside heartfelt service and a steadfast commitment to public safety. Firehouse Subs prides itself on its unique heritage rooted in fire and police service, offering menu items made from the highest quality meats and cheeses. The company also makes significant contributions to the community through its Firehouse Subs Public Safety Foundation, which supports the purchase of lifesaving equipment for first responders across the United States. For three consecutive years, based on Technomic Insight consumer data, Firehouse Subs has been recognized as the No.1 brand in the restaurant industry for supporting local community activities. Firehouse of America and its suppliers pledge a minimum donation of one million dollars annually to the foundation, demonstrating their ongoing dedication to community welfare and safety.Show More
This particular position, the Cashier role, is vital to the daily operations and overall success of the restaurant. The cashier serves as the crucial first point of contact for guests beyond the welcoming greeting, making this a guest-facing role that requires both professionalism and warmth. Alongside managing transactions efficiently and accurately, cashiers play an essential role in maintaining excellent customer satisfaction through precise order taking, clear communication, and a friendly demeanor. This full-time or part-time employment opportunity offers a competitive hourly wage ranging from $9.00 to $14.00, reflecting the importance of this position within the Firehouse Subs team.
In addition to handling sales transactions, cashiers are responsible for maintaining a clean, organized, and sanitary workspace while ensuring compliance with all food safety standards. They collaborate effectively with other team members and management, including the General Manager, Assistant Manager, and Shift Leader, to uphold the restaurant's quality and service standards. Beyond transactional duties, cashiers also contribute to fundraising initiatives through the Firehouse Subs Public Safety Foundation, actively participating in efforts to raise money for vital public safety equipment. This role requires a flexible and team-oriented individual who is willing to undertake additional restaurant duties such as food preparation or cleaning as directed by leadership. The successful candidate must be capable of lifting up to 50 pounds and demonstrating accountability for cash drawer accuracy and usage of the POS system.
Overall, the position of Cashier at Firehouse Subs offers a rewarding opportunity to be part of a nationally recognized brand that values community involvement, quality food, and top-tier customer service. Those who join the team will not only gain hands-on experience in a fast-paced restaurant environment but will also contribute to a larger mission of public safety and community support. This role is ideal for candidates who thrive in active settings, excel in customer interaction, and are passionate about making a positive difference both inside and outside the restaurant environment.Show Less
In addition to handling sales transactions, cashiers are responsible for maintaining a clean, organized, and sanitary workspace while ensuring compliance with all food safety standards. They collaborate effectively with other team members and management, including the General Manager, Assistant Manager, and Shift Leader, to uphold the restaurant's quality and service standards. Beyond transactional duties, cashiers also contribute to fundraising initiatives through the Firehouse Subs Public Safety Foundation, actively participating in efforts to raise money for vital public safety equipment. This role requires a flexible and team-oriented individual who is willing to undertake additional restaurant duties such as food preparation or cleaning as directed by leadership. The successful candidate must be capable of lifting up to 50 pounds and demonstrating accountability for cash drawer accuracy and usage of the POS system.
Overall, the position of Cashier at Firehouse Subs offers a rewarding opportunity to be part of a nationally recognized brand that values community involvement, quality food, and top-tier customer service. Those who join the team will not only gain hands-on experience in a fast-paced restaurant environment but will also contribute to a larger mission of public safety and community support. This role is ideal for candidates who thrive in active settings, excel in customer interaction, and are passionate about making a positive difference both inside and outside the restaurant environment.Show Less
Job Requirements
- Able to work in a fast-paced environment
- Excellent menu and product knowledge
- Accountable for the accuracy of guest orders
- Able to communicate effectively with guests and handle questions professionally
- Proficient use of POS system
- Accuracy of cash drawer
- Team player
- Sincere in thanking guests for their business
- Participate in Firehouse Subs Public Safety Foundation fundraising initiatives
- Maintain an organized, stocked, and sanitary workspace
- Able and willing to complete other restaurant functions such as food preparation or cleaning as directed
- Maintain a safe work environment adhering to food and safety guidelines
- Able to lift up to 50 lbs
Job Qualifications
- High school diploma or equivalent
- Previous experience in a cashier or customer service role preferred
- Strong communication and interpersonal skills
- Proficiency with POS systems
- Ability to work effectively in a fast-paced team environment
- Basic knowledge of food safety and sanitation practices
- Ability to handle cash transactions accurately
- Willingness to participate in community and fundraising activities
Job Duties
- Work in a fast-paced environment
- Demonstrate excellent menu and product knowledge
- Ensure accuracy of guest orders
- Communicate effectively with guests and handle questions and concerns professionally
- Use the POS system proficiently
- Maintain accuracy of the cash drawer
- Work collaboratively as a team player
- Thank guests sincerely for their business
- Participate in Firehouse Subs Public Safety Foundation fundraising initiatives
- Maintain an organized, stocked, and sanitary work space
- Complete additional restaurant functions such as food preparation or cleaning as directed by management
- Adhere to food and safety guidelines to maintain a safe work environment
- Lift up to 50 lbs as necessary
Job Location
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