Cashier

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $14.00

Benefits

Competitive pay starting at $14 per hour

Part-time work with flexible scheduling

Opportunity to contribute to community food sovereignty

Inclusive and supportive work environment

Training and development opportunities

Employee Discounts

A chance to be part of a Black-led cooperative

Job Description

The Detroit People's Food Co-op is a Black-led, community-owned grocery store dedicated to promoting Black food sovereignty within Detroit's Historic North End. Established with the goal of fostering a sustainable and inclusive food system, the Co-op serves as a vital resource for the local community by providing access to fresh, natural foods and supporting local producers. The Co-op emphasizes collaborative ownership and operates under cooperative principles that prioritize community benefit, environmental responsibility, and equitable economic participation. Their mission extends beyond retail; they strive to educate, empower, and engage residents through various programs and initiatives that highlight the importance of food justice and cultural heritage.Show More

As a cashier at the Detroit People's Food Co-op, you will play an essential role in shaping the customer experience and supporting the store's day-to-day operations. This position is part-time and non-exempt, offering a starting pay rate of $14 per hour. Working closely under the supervision of the General Manager, your primary responsibility will be to provide outstanding customer service, ensuring that every shopper feels welcomed and valued. The role requires meticulous attention to detail in cash handling and product scanning, along with maintaining the overall cleanliness and organization of the retail environment. A key element of this position is promoting a safe and inclusive atmosphere for all customers and staff, aligned with the Co-op's commitment to equity and community engagement.

Beyond the transactional duties, cashiers are ambassadors of the Co-op's cooperative difference, tasked with educating customers about membership benefits, upcoming events, specials, and the broader mission of Black food sovereignty. You will also be expected to assist with special orders, returns, and support self-checkout lanes to optimize efficiency and customer satisfaction. Strong communication skills and the ability to handle challenging situations calmly are vital, as maintaining positive interactions even during high-traffic periods is crucial for the store's success. This role is ideal for individuals passionate about community-focused retail environments, natural foods, and contributing to social equity through their work. The opportunity to work at the Detroit People's Food Co-op offers a chance to be part of a progressive organization that values diversity, empowerment, and shared ownership, making a tangible difference in Detroit's food landscape.Show Less

Job Requirements

Familiarity with or an interest in learning about natural foods
Three years experience working in retail or grocery store preferred
Ability to comprehend complex instructions, correspondence, and memos
Effective oral and written communication skills
Ability to add and subtract two digit numbers
Ability to perform calculations using US currency, weight, volume and distance measurements
Ability to apply common sense understanding to carry out instructions
Ability to prioritize work tasks and multitask
Proficient computer skills
Strong problem solving skills
Customer service skills
Attendance and punctuality
Dependability and ability to respond to management direction
Commitment to department goals and expectations
Ability to complete tasks on time
Attention to accuracy and thoroughness
Ability to work quickly with urgency and meet productivity standards

Job Qualifications

Familiarity with or an interest in learning about natural foods
Three years experience working in retail or grocery store preferred
Language ability to comprehend complex instructions, correspondence, and memos
Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds
Effectively present information in one-to-one and small group situations to employees and customers
Math ability to add and subtract two digit numbers
Perform calculations using units of US currency, weight, volume and distance measurements
Reasoning ability to apply common sense understanding to carry out detailed written or oral instructions
Deal with problems involving a few concrete variables in standardized situations
Prioritize work tasks, multi-task and maintain focus
Proficient computer skills using email, website, time clock and other work related programs
Strong problem solving skills
Customer service skills including ability to manage difficult or emotional customer situations and communicate respectfully at all times
Ability to respond promptly to requests for customer assistance

Job Duties

Exceed our customers' expectations for service and provide a clean, organized, inclusive store environment and store experience for all people, in accordance with the Co-op's customer service standards
Provide outstanding internal and external customer service: consistent, prompt, friendly, courteous and professional
Ensure quick response to customer questions and concerns
Maintain communication through the customer comment box and other methods as directed
Maintain a calm and friendly attitude with all customers and in all situations, striving to deescalate challenging situations with the support of the store team
Inform customers of co-op information, for example new products, specials, educational materials, and upcoming events
Understand and communicate the 'cooperative difference' and the particulars of membership to shoppers and staff alike
Work to advance the mission of the Co-op through outstanding service to everyone we touch every day
Check out customer purchases quickly and accurately, using correct prices, PLU's and departments
Support customer self-checkout to ensure speed, security and accuracy
Prioritize cashiering and lane maintenance unless otherwise instructed
Call for back-up as needed so that customers wait as little as possible to be checked out
Customers should not be allowed to line up more than three deep without a call for additional assistance
Load customer purchases into bags with efficiency and care
Assist customers with special order pickups
Complete returns within established guidelines
Explain and promote membership and receive membership payments
Count in and close out registers following established procedures
Maintain cleanliness of the sales floor, customer restrooms, and grounds at the direction of management
Ensure that supplies are well-stocked throughout the retail area
Check prices, clean spills, restock items, and perform other duties as needed
Return carts and containers to their proper locations in a safe and efficient manner
Adhere to scheduled shifts and be ready for work when shift begins
Maintain accurate and attractive signage throughout the front end
Alert co-op management and security personnel to potential shoplifters, disorderly customers or other emergencies
Refer unresolved customer questions or problems to Lead Cashiers or co-op management

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: