Cashier

Moreno Valley, CA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $12.00 - $17.00

Benefits

Employee Discounts

Medical benefits eligibility after averaging 30 or more hours per week over 12 months

flexible scheduling

Opportunity to work in a fast-paced, team-oriented environment

Training and development programs

supportive management

Positive and inclusive workplace culture

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain known across the United States and internationally for its vibrant atmosphere, extensive selection of wings and sauces, and dedication to providing an exceptional guest experience. Established with a passion for combining great food with an engaging sports environment, Buffalo Wild Wings has cultivated a welcoming and energetic setting where guests can gather to enjoy games on the many televisions throughout the restaurant. The company prides itself on its commitment to quality food, outstanding customer service, and a team-oriented culture that values each employee’s contribution.

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Job Requirements

Must be at least 18 years old
Ability to stand and move for prolonged periods
Strong customer service orientation
Able to handle cash and credit transactions accurately
Effective communication skills
Must be energetic, friendly, and personable
Ability to follow company policies and procedures
Willingness to participate in company training and programs
Availability to work part-time hours, averaging 29 hours per week or less
Flexible schedule including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Basic math skills for handling cash and transactions
Ability to multitask efficiently in a fast-paced environment
Strong communication and interpersonal skills
Familiarity with Point of Sale systems is a plus
Ability to work flexible hours including evenings, weekends, and holidays
Knowledge of food safety and sanitation practices

Job Duties

Provide friendly welcome to incoming guests while ensuring timely seating
Participate in company’s Mystery Shop, GEM and BARS program
Follow company standard for BARS program "Must ID anyone who looks under 40 years of age"
Check guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
Respond to customer complaints/concerns and know when to get a manager involved
Make genuine connections/engage our guests so they have a personalized experience
Take payments/handle cash drawer and process credit card transactions
Apply menu knowledge to make genuine suggestions and upsell
Correctly enter takeout orders into Point of Sale system
Bag and manage takeout orders, check for accuracy
Always maintain clean and orderly cashier area and practice proper safety and sanitation
Thank guests as they leave and solicit feedback about the quality of service they experienced
Express hope that they will return to BWWs in the future
Prep and portioning
Help with expo window
Run food
Other duties as assigned by management

Job Location

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