Carryout

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Benefits

competitive compensation

health and welfare benefits

401(k) with Company Match

flexible scheduling

opportunity for development and career growth

Job Description

Bob Evans Restaurants, LLC is a well-established dining company known for its commitment to serving high quality farm-fresh food with an emphasis on a wholesome American family dining experience. As AMERICA'S FARM FRESH, Bob Evans prides itself on maintaining strong roots in the communities it serves, fostering a culture of care and attention to detail that extends to both its guests and employees. The company values perfect plates, perfect bags, and an overall exceptional guest experience at a great value. With a rich history and a founder dedicated to growth and quality, Bob Evans offers a work environment centered around... Show More

Job Requirements

Ability to stand for entire shift and walk for long periods without rest or sitting
Ability to push, lift, carry, and transfer up to 50 pounds
Ability to reach with hands and use hands to handle objects, tools, or controls
Ability to bend and stoop
Ability to verbally communicate effectively
Ability to use close, distance, color, peripheral vision and depth perception
Ability to freely access all areas of restaurant including selling floor, stock area, and register area
0-2 years related experience
Strong knowledge of restaurant operations and customer service practices

Job Qualifications

High school diploma or equivalent preferred
0-2 years related experience in restaurant or customer service
Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
Ability to identify and resolve issues as they arise
Detail oriented with ability to multi-task
Good organizational and prioritization skills
Dependability and exceptional teamwork skills
Ability to communicate effectively with guests and team members
Basic cash handling and transaction accuracy
Familiarity with food safety standards

Job Duties

Greet all guests in a friendly, warm, and welcoming manner
Understand and utilize menu knowledge and situational selling techniques when placing orders for carryout guests
Package food and beverage orders, condiments, and appropriate items promptly and accurately
Ensure items are prepared properly and on a timely basis, following company standards
Communicate professionally with guests to determine their needs and assist with menu selections
Wear a headset to communicate with managers and teammates to expedite guest experience
Handle cash and credit transactions
Practice safe food and beverage handling and maintain cleanliness
Keep carry out area clean and stocked
Safely handle food prep equipment such as beverage machines and salad cases
Monitor cleanliness, organization, and stock levels of bakery and retail areas
Effectively handle guest complaints and involve manager when appropriate
Answer phone calls using company script quickly and friendly
Accurately input carry out orders into computer system
Assist in expediting and delivery of meals to dine-in guests
Assist in greeting guests and escorting them to tables
Assist in cashing guests out if cashier is unavailable
Assist with pre-bussing tables, rolling silverware, or other needed tasks
Perform other duties as assigned

Job Location

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