Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $17.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Hy-Vee is a renowned supermarket chain committed to delivering exceptional customer service and quality products across its stores. Known for its friendly and knowledgeable staff, Hy-Vee prides itself on creating a welcoming shopping environment where customer satisfaction is the highest priority. The company’s mission is exemplified by its promise of 'a helpful smile in every aisle,' which is driven by a workforce that is passionate, engaged, and dedicated to serving customers and supporting each other. With a strong focus on community involvement and employee growth, Hy-Vee stands as a leader in the retail grocery industry, offering a diverse range of products and services that enhance the shopping experience.
The Barista position at Hy-Vee's Coffee Shop department is a vital role within the store operations team. This non-exempt, part-time or full-time role is perfect for individuals who enjoy interacting with customers, have a passion for coffee, and thrive in a fast-paced retail environment. The Barista is responsible for preparing and replenishing coffee shop products, managing customer orders with accuracy and friendliness, and maintaining cleanliness and hygiene standards. This role not only requires skill in food handling but also a focus on providing exceptional customer service by greeting and assisting customers with care and patience.
As a Barista, you will be expected to contribute positively to Hy-Vee’s overall customer experience by making every interaction memorable and pleasant. Duties include taking orders at the counter, answering customer calls, supporting teammates to ensure smooth operations, and effectively handling cash registers when applicable. The role emphasizes teamwork and cooperation within the coffee shop department and across other store areas when needed. The Barista also plays a role in inventory management by checking product freshness, ensuring adequate supplies, and placing orders for necessary products and supplies.
Working at Hy-Vee as a Barista offers a dynamic work environment influenced by the company’s core competencies such as partnerships, growth mindset, results orientation, customer focus, and professionalism. This position demands adherence to company policies on personal hygiene, dress standards, and workplace safety. Physical requirements include the ability to perform medium work, such as lifting up to 50 pounds occasionally, along with tasks involving standing, walking, bending, and other physical activities necessary for the job. Daily contact with customers and regulatory agencies makes this a role that combines service excellence with operational responsibility.
Overall, the position of Coffee Shop Barista at Hy-Vee offers an excellent opportunity for individuals seeking a role that combines customer service with hands-on coffee shop operations. This role is ideal for those looking to grow within a supportive and community-focused company, equipped with meaningful responsibilities that impact the customer's shopping journey directly while working in a collaborative team setting.
The Barista position at Hy-Vee's Coffee Shop department is a vital role within the store operations team. This non-exempt, part-time or full-time role is perfect for individuals who enjoy interacting with customers, have a passion for coffee, and thrive in a fast-paced retail environment. The Barista is responsible for preparing and replenishing coffee shop products, managing customer orders with accuracy and friendliness, and maintaining cleanliness and hygiene standards. This role not only requires skill in food handling but also a focus on providing exceptional customer service by greeting and assisting customers with care and patience.
As a Barista, you will be expected to contribute positively to Hy-Vee’s overall customer experience by making every interaction memorable and pleasant. Duties include taking orders at the counter, answering customer calls, supporting teammates to ensure smooth operations, and effectively handling cash registers when applicable. The role emphasizes teamwork and cooperation within the coffee shop department and across other store areas when needed. The Barista also plays a role in inventory management by checking product freshness, ensuring adequate supplies, and placing orders for necessary products and supplies.
Working at Hy-Vee as a Barista offers a dynamic work environment influenced by the company’s core competencies such as partnerships, growth mindset, results orientation, customer focus, and professionalism. This position demands adherence to company policies on personal hygiene, dress standards, and workplace safety. Physical requirements include the ability to perform medium work, such as lifting up to 50 pounds occasionally, along with tasks involving standing, walking, bending, and other physical activities necessary for the job. Daily contact with customers and regulatory agencies makes this a role that combines service excellence with operational responsibility.
Overall, the position of Coffee Shop Barista at Hy-Vee offers an excellent opportunity for individuals seeking a role that combines customer service with hands-on coffee shop operations. This role is ideal for those looking to grow within a supportive and community-focused company, equipped with meaningful responsibilities that impact the customer's shopping journey directly while working in a collaborative team setting.
Job Requirements
- Less than high school education or equivalent experience
- Six months or less of related work experience
- Ability to carry out detailed instructions
- Ability to perform simple math calculations
- Ability to understand and follow verbal or demonstrated instructions
- Effective communication skills
- Ability to perform medium work including lifting up to 50 pounds occasionally
- Ability to perform physical activities like climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Visual acuity with or without correction
- Adherence to company hygiene and dress standards
- Ability to work under pressure and meet deadlines
- Willingness to work in noisy and temperature-variable environments
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Capacity to understand and follow verbal or demonstrated instructions
- Effective communication skills to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, noting customer suggestions or requests, and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and takes customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food safely and ensures the work area is clean and neat
- Reviews the status and appearance of food for freshness
- Ensures an adequate food supply is ready and follows a production list
- Anticipates daily product needs
- Prepares and replenishes products as necessary
- Checks in product, puts it away, and may review invoices
- Runs department registers and handles payments when applicable
- Removes trash timely
- Adheres to department and company guidelines regarding hygiene and dress
- Reports to work on schedule and on time
- Performs secondary duties including washing dishes, ordering products and supplies, pricing products, assisting in other store areas, and completing special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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