Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
401(k) retirement plan
flexible scheduling
Job Description
Hy-Vee is a leading employee-owned supermarket chain known for its commitment to customer service, community involvement, and a comprehensive range of products and services. Established in the Midwest, Hy-Vee operates numerous stores offering a variety of departments including grocery, health and wellness, perishables, and specialty areas such as coffee shops. Hy-Vee emphasizes a positive work environment, constantly striving to maintain a culture where employees feel valued, empowered, and engaged. The company’s mission to provide a "helpful smile in every aisle" reflects its dedication to exceptional customer experiences, driven by a workforce that is passionate, friendly, and customer-focused.
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Job Requirements
- Must be 18 years of age or older
- less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- ability to request supplies orally or in writing
- must be able to physically perform medium work including exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
- must be able to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- Less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- ability to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- takes customer orders at the counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- handles food in a safe manner and ensures the work area is always clean and neat
- reviews the status and appearance of the food for freshness
- ensures that an adequate food supply is ready and on hand and develops or follows a production list
- anticipates product needs for the department on a daily basis
- prepares and replenishes product as necessary
- checks in product, puts product away, and may review invoices
- runs the department registers and receives payment, makes change, etc., where applicable
- removes trash in a timely manner
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Location
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