
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Career advancement opportunities
Job Description
This job opportunity is offered by a well-established restaurant known for its carhop service, a unique and nostalgic dining experience that delivers food directly to guests in their vehicles. This restaurant prides itself on providing an exceptional customer experience with fast, friendly, and efficient service. The establishment embraces a lively and dynamic restaurant environment that values teamwork, cleanliness, and guest satisfaction. The company is committed to creating an engaging workplace where employees can thrive and develop their skills in the hospitality industry.
In the role of Carhop, you will serve as a vital link between the kitchen and the guests, ensuring that all food and beverage orders meet the highest standards of operational quality and appearance before delivery. This role involves carrying and balancing trays with considerable weight (up to 25 pounds), requiring physical endurance and attention to safety. You will be expected to interact warmly with guests, providing quick, polite service while promptly responding to their requests and addressing any concerns by reporting them to the Manager on Duty. Accuracy and efficiency during payment processing and making change are essential responsibilities. Additionally, maintaining cleanliness by clearing trays and trash from multiple locations such as vehicles, patios, and parking lots contributes to upholding hygiene and operational standards.
The position also includes regular sanitation duties, including cleaning food preparation areas and equipment, washing dishes and utensils, and disposing of trash properly. Attendance and punctuality play a crucial role in maintaining smooth operations. For candidates interested in further specialization, the role offers the opportunity to become a Skating Carhop by completing specific training and performing duties on roller skates, adding a dynamic and entertaining dimension to the service experience.
The Carhop position requires flexibility as it involves irregular hours, including nights, weekends, and holidays. This role offers hands-on experience in the restaurant service sector and is suited for individuals who enjoy an active work environment and engaging direct customer interactions. The company fosters a culture of compliance with all operational policies and standards to ensure a safe, efficient, and pleasant workplace for both staff and customers.
In the role of Carhop, you will serve as a vital link between the kitchen and the guests, ensuring that all food and beverage orders meet the highest standards of operational quality and appearance before delivery. This role involves carrying and balancing trays with considerable weight (up to 25 pounds), requiring physical endurance and attention to safety. You will be expected to interact warmly with guests, providing quick, polite service while promptly responding to their requests and addressing any concerns by reporting them to the Manager on Duty. Accuracy and efficiency during payment processing and making change are essential responsibilities. Additionally, maintaining cleanliness by clearing trays and trash from multiple locations such as vehicles, patios, and parking lots contributes to upholding hygiene and operational standards.
The position also includes regular sanitation duties, including cleaning food preparation areas and equipment, washing dishes and utensils, and disposing of trash properly. Attendance and punctuality play a crucial role in maintaining smooth operations. For candidates interested in further specialization, the role offers the opportunity to become a Skating Carhop by completing specific training and performing duties on roller skates, adding a dynamic and entertaining dimension to the service experience.
The Carhop position requires flexibility as it involves irregular hours, including nights, weekends, and holidays. This role offers hands-on experience in the restaurant service sector and is suited for individuals who enjoy an active work environment and engaging direct customer interactions. The company fosters a culture of compliance with all operational policies and standards to ensure a safe, efficient, and pleasant workplace for both staff and customers.
Job Requirements
- Ability to carry and balance trays weighing up to 25 pounds
- Ability to stand, bend, reach, move, stoop, stretch, and lift frequently
- Availability to work irregular hours including nights, weekends, and holidays
- Ability to perform cleaning and sanitation duties
- Basic math and reading skills
- Effective communication skills
- Ability to follow directions
- General knowledge of restaurant or retail operations
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Customer service skills
- Multi-tasking skills
Job Duties
- Ensure that product meets operational, quality, and appearance standards before being delivered to guests
- Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- Provide friendly, quick, and polite service to guests
- Promptly respond to guest requests
- Report customer complaints/issues to MOD
- Assist guest with payment
- Make accurate change quickly and efficiently
- Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
- Comply with all company policies, procedures, and operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease
- Regular attendance
- Report employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Skating Carhop duties
- Complete Skating Carhop training requirements
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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