Cargo Coordinator - Bowhead Transport

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $31.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program
flexible schedules
Travel reimbursement

Job Description

Bowhead Transport LLC is a prominent maritime logistics company specializing in freight and cargo transportation, primarily serving the challenging and intricate route from Seattle, WA to various terminals throughout Alaska. This company is highly recognized for its commitment to safety, reliability, and efficiency in delivering essential goods to some of the most remote and hard-to-reach Alaskan coastal communities. With a strong focus on operational excellence, Bowhead Transport LLC plays an essential role in the supply chain infrastructure supporting Alaska's economic and community development. The company's maritime operations include a structured system for cargo handling, shipping equipment management, and comprehensive coordination... Show More

Job Requirements

  • Minimum of 10 years of experience in cargo operations, logistics, or maritime transportation
  • experience coordinating freight operations for remote Alaska coastal communities
  • familiarity with OSHA, U.S. Coast Guard regulations, and local environmental laws
  • proficiency in SmartSheet or similar cargo tracking systems
  • strong communication and interpersonal skills
  • knowledge of safety protocols and spill response
  • willingness to travel to remote locations
  • strong problem-solving skills
  • valid driver's license

Job Qualifications

  • Minimum of 10 years of experience in cargo operations, logistics, or maritime transportation, preferably in a barge company or related industry
  • experience coordinating freight operations for remote Alaska coastal communities
  • familiarity with OSHA, U.S. Coast Guard regulations, and local environmental laws governing maritime transportation
  • proficiency in SmartSheet or similar cargo tracking and inventory management systems
  • strong communication and interpersonal skills, with the ability to effectively liaise with internal teams, clients, and regulatory bodies
  • knowledge of safety protocols and spill response in cargo handling
  • willingness to travel to remote Alaska communities and adapt to challenging working conditions
  • strong problem-solving skills with a proactive approach to technical challenges
  • valid driver's license

Job Duties

  • Ensures compliance with Bowhead Transport policies and standards
  • maintains adherence to OSHA, city, state, and federal regulations governing cargo operations
  • coordinates the receiving process for incoming cargo, ensuring all items are accurately logged, inspected for damage, stickered, and stored properly
  • maintains detailed SmartSheet records for all cargo transactions, including weight, dimensions, and special handling requirements
  • serves as a primary point of contact for customers, providing updates on cargo status, shipment schedules, and deliveries
  • handles customer inquiries and complaints efficiently, ensuring timely resolution while maintaining strong customer relationships
  • identifies opportunities for process improvements to enhance customer service and cargo-handling operations

Job Location

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