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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Progressive Physical Therapy and Healthcare Specialists is a distinguished member of the Confluent Health family, known for its commitment to delivering exceptional physical therapy and healthcare services. Operating out of Palmdale, CA, this establishment plays a crucial role in the healthcare sector by providing comprehensive rehabilitation and patient-centered care. As a healthcare provider, Progressive Physical Therapy and Healthcare Specialists focuses on improving the quality of life for its patients through tailored therapeutic interventions and a compassionate approach to wellness. The company embodies a progressive and employee-centric culture, ensuring that its staff is well-supported and valued in their professional roles.

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Job Requirements

  • High school diploma
  • Basic office support skills including telephone, filing and data entry
  • Basic math skills
  • Excellent telephone etiquette and customer service abilities
  • Strong verbal and written communication skills
  • Ability to maintain HIPAA compliance
  • Availability to work Tuesday to Friday from 8 AM to 7 PM with a one-hour lunch break
  • Previous experience in a similar role preferred but not mandatory

Job Qualifications

  • High school diploma required
  • MS Office, basic office support skills (telephone, filing, data entry) and basic math skills
  • Excellent telephone etiquette, pleasant personality and amazing customer service skills
  • Verbal and written communication skills
  • Ability to clearly communicate with others
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Location

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