Care Coordinator (Medical Receptionist/PSR)

Tallahassee OSPT, a proud member of the Confluent Health family, is seeking a dedicated Part Time Front Desk Medical Receptionist to join their Crawfordville team. Confluent Health is renowned for its commitment to providing quality healthcare services through a network of dedicated professionals. This opportunity offers a chance to be part of a compassionate and professional healthcare environment that values diversity and inclusion. The organization upholds equal employment opportunities and is committed to building a workforce that represents a wide range of backgrounds and perspectives, creating an enriching workplace for all its employees.

This part-time position, offering approximately 15-20 hours per week with a competitive hourly wage of between 16 and 18 dollars, is ideal for candidates who have some medical office experience and are eager to contribute to patient care from the front desk. The Front Desk Medical Receptionist plays a vital role in ensuring smooth day-to-day operations within the practice by managing patient interactions, appointment scheduling, and handling administrative responsibilities that support billing and medical records management. This role requires excellent communication skills, attention to detail, and the ability to work efficiently in a face-paced medical office setting.

In this position, the successful candidate will manage front desk operations including patient check-in and check-out processes, schedule appointments with accuracy, and coordinate referrals efficiently, all while providing exceptional customer service. They will also be tasked with verifying insurance coverage, processing authorizations, and collecting payments, which are crucial processes to support accurate billing and ensure seamless patient access to healthcare services. Maintaining precise patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation will be an integral part of the daily responsibilities.

Additionally, the Medical Receptionist will answer incoming phone calls and assist patients courteously and professionally. Upholding HIPAA regulations and fostering a welcoming and respectful environment for patients are essential elements of this role. The position offers not only an opportunity to develop valuable skills in healthcare administration but also to contribute meaningfully to patient experiences and the overall efficiency of the healthcare team.

Candidates should be comfortable working part-time hours and ideally come with at least one year of medical office experience, though a basic knowledge of office and customer service skills is the essential foundation. This position is perfect for someone who values working closely with patients and healthcare professionals in a supportive and dynamic environment. Confluent Health's commitment to equal opportunity employment means that all qualified individuals are encouraged to apply regardless of background, and accommodations are available for those with disabilities.

Overall, this Front Desk Medical Receptionist role at Tallahassee OSPT represents a significant opportunity to join a trusted healthcare provider and contribute to high-quality patient care through administrative excellence. It is well suited for candidates seeking a part-time position that offers flexibility, competitive pay, and the chance to grow professionally within the healthcare sector.