Care Coordinator (Medical Receptionist/PSR)

Advanced Physical Therapy, a distinguished member of the Confluent Health family, is seeking a dedicated Full-Time Care Coordinator/Physical Therapy Technician to join their West Wichita team in Kansas. Advanced Physical Therapy is known for providing exceptional physical therapy services with a patient-focused approach and a commitment to comprehensive rehabilitation care. The organization prides itself on fostering a supportive and collaborative environment for both patients and staff, integrating advanced therapeutic techniques with personalized patient care. As part of Confluent Health, Advanced Physical Therapy benefits from a broad network of healthcare expertise, contributing to continuous professional development and delivering high-quality services that empower patients in their recovery journey.

This opportunity offers a unique blend of administrative and hands-on clinical responsibilities, perfectly suited for individuals passionate about healthcare and patient interaction. The role is designed to balance front-office coordination duties with actively supporting patient care in the physical therapy setting. The Care Coordinator/Physical Therapy Technician will act as a crucial link between patients and clinical staff, ensuring smooth administrative processes while providing compassionate assistance during therapeutic treatments. Competitive pay at $15 per hour, comprehensive medical, dental, vision, and disability insurance options, generous paid time off, 401(k) employer matching, and additional perks highlight the company’s strong commitment to employee well-being. Being situated in West Wichita, this role offers the chance to work in a supportive, patient-oriented environment where every team member’s contribution is valued.

The successful candidate will manage front desk operations, including welcoming patients, handling check-in and check-out procedures, scheduling appointments, and coordinating patient referrals with precision and care. The role also includes verifying insurance benefits, processing authorizations, and collecting payments, directly supporting billing accuracy and ensuring patients have seamless access to care. Maintaining accurate and up-to-date patient records in the Electronic Medical Records (EMR) system is another vital component, which helps uphold documentation standards and facilitates efficient clinical workflows.

In the Physical Therapy Technician capacity, the duties extend to preparing patients for their treatments, assisting with patient transfers, and maintaining treatment areas. This includes setting up equipment, ensuring all therapy spaces are clean and well-stocked, and supporting patients with therapy modalities safely and comfortably. This combination of administrative and clinical responsibilities requires excellent organizational skills, a caring attitude, and the ability to manage multiple tasks in a dynamic healthcare setting.

Joining Advanced Physical Therapy means becoming part of a reputable, employee-centric organization that values its team members and invests in their professional growth and personal well-being. The role is ideally suited for someone with basic office and customer service skills who enjoys working directly with patients and navigating the nuances of healthcare administration in a physical therapy context. Prior experience in a medical office role is advantageous but not mandatory, as the company fosters a culture of learning and development.

Overall, this position offers a compelling career path for individuals eager to contribute meaningfully to patient care while developing valuable skills in health services coordination and physical therapy support. Advanced Physical Therapy's reputation, comprehensive benefits, and dedication to employee success make this an excellent opportunity for candidates seeking a rewarding and stable healthcare support role in West Wichita, Kansas.