Care Coordinator (Medical Receptionist/PSR)

Tallahassee OSPT is a proud member of the Confluent Health family, dedicated to providing exceptional medical services and support to the community of Crawfordville. As part of a larger network, Confluent Health and its affiliates are committed to fostering a diverse, inclusive, and welcoming environment for both patients and employees. Their mission centers on advancing patient care through innovative practices and a patient-focused approach, ensuring that everyone who walks through their doors receives the highest standard of treatment and respect. Confluent Health offers a progressive and employee-centric work culture, emphasizing mutual respect, professional growth, and collaboration among all team members. With a full-time Front Desk Medical Receptionist position available in Crawfordville, this opportunity promises a career with a company that truly values its workforce and provides supportive benefits along with competitive compensation. The position schedules Monday through Thursday from 8:00 AM to 5:00 PM, and Fridays from 8:00 AM to 4:00 PM, offering a reliable and consistent workweek that supports work-life balance. Salary ranges approximately between $16 and $18 per hour, reflecting the value Tallahassee OSPT places on engaging skilled medical receptionists who help maintain the smooth operation of their clinical offices.

The role of the Front Desk Medical Receptionist at Tallahassee OSPT is crucial to the daily functioning and patient experience in the healthcare process. This position involves managing all front desk operations, including greeting patients, managing check-ins and check-outs, scheduling appointments, and coordinating referrals with ease and professionalism. You will serve as the first point of contact, creating a welcoming atmosphere and ensuring accurate collection and verification of patient insurance details, which is essential for smooth billing and authorization processing. Maintaining up-to-date and meticulous patient records within the Electronic Medical Records (EMR) system is vital; you will register new patients and ensure all documentation is accurate and accessible to supporting healthcare providers. This person must be proficient in handling phone communications, demonstrating courteous and clear communication that aligns with HIPAA compliance and respectful confidentiality. Previous experience in a medical office environment is preferred, but what matters most is your ability to provide excellent customer service with attention to accuracy and confidentiality. This position represents an excellent opportunity for medical administrative professionals seeking to advance their careers in a supportive and well-equipped setting. Besides competitive salary and a positive workplace culture, Confluent Health offers a comprehensive suite of benefits including medical, dental, and vision insurance, short term and long term disability coverage, generous paid time off (PTO), 401(k) with employer matching, free life insurance, and parental perks. All these elements combine to make this role attractive for those wanting a rewarding career in healthcare administration with stability and growth potential.