Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Benefits

competitive salary
Employee-centric work culture
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

All Star Physical Therapy is a respected member of the Confluent Health family, known for its dedication to providing high-quality physical therapy services in California. The company is committed to fostering an employee-centric work culture, emphasizing a supportive and respectful environment that benefits both patients and staff. Located in Buena Park, CA 90620, this clinic is at the forefront of physical therapy and rehabilitation services, offering personalized care to help patients recover and improve their quality of life. As part of Confluent Health, All Star Physical Therapy benefits from a network of resources and expertise that enhance its ability to deliver comprehensive healthcare solutions.Show More
The Full Time Front Desk Medical Receptionist position at All Star Physical Therapy plays a crucial role in the operational success of the clinic. The individual in this role will be the first point of contact for patients and visitors, managing front desk operations efficiently while ensuring a warm and professional atmosphere. This position offers an hourly pay rate between $20 and $25, reflecting the importance of the responsibilities and the skillset required. The receptionist will handle patient check-in and check-out, appointment scheduling, and coordination of referrals, all while delivering exceptional customer service. In addition to these duties, the receptionist will verify insurance details, process necessary authorizations, and collect payments to support smooth billing processes and ensure patient access to care.

Maintaining accurate patient records is another significant aspect of this role. The receptionist will be responsible for registering new patients, updating existing information within the Electronic Medical Records (EMR) system, and preparing the necessary documentation to facilitate clinic operations. Effective communication skills are essential, as the receptionist will answer phone calls, assist patients with their queries, and ensure compliance with HIPAA regulations to maintain patient confidentiality and data security. Overall, this role is vital in creating a welcoming healthcare experience that supports the clinic's mission to provide excellent physical therapy services.

All Star Physical Therapy supports its employees through competitive salaries and comprehensive benefits, including medical, dental, vision, short-term and long-term disability insurance, generous paid time off (PTO), 401(k) employer matching, free life insurance, and additional parental perks. These benefits underscore the company's commitment to the well-being and professional growth of its team members, making it an attractive workplace for motivated individuals passionate about healthcare and patient service.Show Less

Job Requirements

  • High school diploma or GED
  • Basic office and customer service skills
  • Previous experience in a similar role preferred

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired

Job Duties

  • Manage front desk operations including patient check-in/out appointment scheduling and referral coordination while delivering exceptional customer service
  • Verify insurance process authorizations and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients updating information in the Electronic Medical Records EMR system and preparing necessary documents
  • Answer phone calls assist patients and uphold HIPAA compliance ensuring a welcoming and professional healthcare experience

Job Location

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