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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

BreakThrough Physical Therapy is part of the Confluent Health family and operates with a commitment to providing high-quality physical therapy services. Located in Raleigh, NC, BreakThrough Physical Therapy focuses on delivering personalized care to its patients, emphasizing a holistic approach to physical health and rehabilitation. The clinic is dedicated to fostering an environment that supports both patient recovery and staff well-being. They are currently looking to expand their team by hiring a Full-Time Front Desk Medical Receptionist for their East Raleigh location. This role is integral to the clinic's daily operations and patient experience, serving as the first point of... Show More

Job Requirements

  • High school diploma/ged required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

No experience required

Job Location

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