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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Benefits

competitive salary
Employee-centric work culture
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Strive Physical Therapy, a proud member of the Confluent Health family, is a reputable healthcare provider specializing in physical therapy services aimed at improving patient mobility, function, and quality of life. With a commitment to patient-centered care, Strive PT demonstrates an unwavering dedication to fostering wellness and recovery through innovative, evidence-based physical therapy treatments delivered by experienced healthcare professionals. As part of Confluent Health, Strive PT benefits from the strength and resources of a nationwide network of outpatient therapy providers, ensuring high standards of care, advanced clinical practices, and an employee-centric work culture that values teamwork, professionalism, and ongoing development.... Show More

Job Requirements

  • High school diploma/GED required
  • basic office and customer service skills
  • previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma/GED required
  • basic office and customer service skills
  • previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service
  • verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Location

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