Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Paid holidays
Comprehensive benefits package
Job Description
Curana Health is a pioneering healthcare company dedicated to radically improving the health, happiness, and dignity of older adults. Since its founding in 2021, Curana has quickly grown into a national leader in value-based care, proudly serving over 200,000 seniors across more than 1,500 senior living communities and skilled nursing facilities in 32 states. As a multifaceted provider, Curana offers an extensive range of innovative solutions including on-site primary care services, Accountable Care Organizations (ACOs), and Medicare Advantage Special Needs Plans to optimize health outcomes, simplify facility operations, and unlock new financial opportunities for senior living operators.
Curana’s team is vibrant and diverse, comprising more than 1,000 clinicians supported by care coordinators, analysts, operators, and professionals from various backgrounds. This diverse team works collaboratively to deliver proactive, high-quality healthcare solutions that truly meet the complex needs of seniors and those who care for them. The company’s growth and remarkable achievements, including being ranked 147th fastest growing private company in the nation on Inc. magazine’s Inc. 5000 list and securing top rankings within healthcare and medical sectors, speak volumes about its commitment to transforming senior healthcare nationwide.
The role of Care Concierge is crucial within Curana’s interdisciplinary care team. As an on-site healthcare liaison, the Care Concierge acts as a vital bridge between senior living facility residents, healthcare providers, and Curana’s virtual support network. This position requires a passionate and detail-oriented professional who understands the nuances of senior healthcare, chronic care management, and effective communication across multidisciplinary teams.
Primary responsibilities of the Care Concierge include conducting monthly rounds for patients enrolled in chronic care management (CCM) or dementia programs, documenting changes in resident health status such as hospitalizations or discharges, enrolling new residents into CCM services, and facilitating patient consent processes. Additionally, the Care Concierge manages electronic health records to maintain accurate patient data, coordinates with facility staff and providers for regulatory visits, orders, and prior authorizations, and supports telehealth consultations and appointment scheduling. These duties are pivotal in ensuring seamless healthcare delivery and improving patient outcomes.
Beyond clinical support, the Care Concierge must exhibit strong organizational and communication skills, allowing them to effectively collaborate with Curana’s interdisciplinary care team and maintain continuous, responsive interaction with patients and caregivers through various communication channels like phone and patient portals. The role also includes travel to local senior living communities several days per week, strengthening direct patient engagement and fostering trust and rapport.
Offering a competitive pay range of $40,000 to $55,000 annually, Curana Health emphasizes not only salary but also comprehensive benefits including 401K retirement plans, paid time off, and paid holidays—all designed to support employee wellbeing and career growth. This role is ideal for certified or registered medical assistants who are eager to contribute meaningfully to senior healthcare, have experience in clinical or community settings, and thrive in a collaborative, fast-paced environment.
By joining Curana Health as a Care Concierge, candidates embark on a rewarding career path that combines clinical expertise, patient-centered care, and innovative health management strategies — all while playing an integral role in a rapidly growing and impactful healthcare organization dedicated to enriching the lives of seniors.
Curana’s team is vibrant and diverse, comprising more than 1,000 clinicians supported by care coordinators, analysts, operators, and professionals from various backgrounds. This diverse team works collaboratively to deliver proactive, high-quality healthcare solutions that truly meet the complex needs of seniors and those who care for them. The company’s growth and remarkable achievements, including being ranked 147th fastest growing private company in the nation on Inc. magazine’s Inc. 5000 list and securing top rankings within healthcare and medical sectors, speak volumes about its commitment to transforming senior healthcare nationwide.
The role of Care Concierge is crucial within Curana’s interdisciplinary care team. As an on-site healthcare liaison, the Care Concierge acts as a vital bridge between senior living facility residents, healthcare providers, and Curana’s virtual support network. This position requires a passionate and detail-oriented professional who understands the nuances of senior healthcare, chronic care management, and effective communication across multidisciplinary teams.
Primary responsibilities of the Care Concierge include conducting monthly rounds for patients enrolled in chronic care management (CCM) or dementia programs, documenting changes in resident health status such as hospitalizations or discharges, enrolling new residents into CCM services, and facilitating patient consent processes. Additionally, the Care Concierge manages electronic health records to maintain accurate patient data, coordinates with facility staff and providers for regulatory visits, orders, and prior authorizations, and supports telehealth consultations and appointment scheduling. These duties are pivotal in ensuring seamless healthcare delivery and improving patient outcomes.
Beyond clinical support, the Care Concierge must exhibit strong organizational and communication skills, allowing them to effectively collaborate with Curana’s interdisciplinary care team and maintain continuous, responsive interaction with patients and caregivers through various communication channels like phone and patient portals. The role also includes travel to local senior living communities several days per week, strengthening direct patient engagement and fostering trust and rapport.
Offering a competitive pay range of $40,000 to $55,000 annually, Curana Health emphasizes not only salary but also comprehensive benefits including 401K retirement plans, paid time off, and paid holidays—all designed to support employee wellbeing and career growth. This role is ideal for certified or registered medical assistants who are eager to contribute meaningfully to senior healthcare, have experience in clinical or community settings, and thrive in a collaborative, fast-paced environment.
By joining Curana Health as a Care Concierge, candidates embark on a rewarding career path that combines clinical expertise, patient-centered care, and innovative health management strategies — all while playing an integral role in a rapidly growing and impactful healthcare organization dedicated to enriching the lives of seniors.
Job Requirements
- High school diploma or equivalent
- Registered or certified medical assistant certification required
- Minimum of 1 year experience in a medical office, community engagement, or related field
- Ability to interpret clinical documentation including medical records and lab results
- Willingness and ability to travel to multiple local senior living communities 3-4 days per week
- Proficient with computer applications including Microsoft Office
- Excellent communication and interpersonal skills
- Valid driver’s license, auto insurance, and acceptable driving record may be required depending on travel needs
Job Qualifications
- Registered or certified medical assistant
- One or more years of experience working in a medical office, community engagement, or related fields
- Ability to interpret medical records, lab results, and appointment notes
- Experience in collecting clinical information and surfacing changes to the care team
- Willingness to travel to local senior living communities
- Proficient computer skills and knowledge of Microsoft Office applications
- Excellent organizational and time management skills
- Experience working with chronic care management or care management programs preferred
Job Duties
- Conduct monthly in-person rounds for patients enrolled in chronic care management or dementia programs
- Identify and document resident status changes such as deceased residents, hospitalizations, rehab placements, and discharge home
- Identify and enroll new residents into CCM services
- Introduce CCM programs to residents and caregivers and obtain consent
- Conduct comprehensive chart review for each resident
- Complete the CCM pre-visit template based on clinical findings
- Address patient and durable power of attorney inquiries via telephone
- Respond to patient or caregiver messages via the patient portal
- Assist patients with scheduling follow-up appointments with Curana providers or specialists
- Manage electronic health records to ensure accurate patient records
- Coordinate regulatory skilled nursing facility visits with facility staff and providers
- Coordinate documents needed for review or signature by a provider
- Facilitate provider orders and escalate findings
- Support provider scheduling
- Assist with prior authorizations
- Obtain patient records and diagnostic test results
- Organize telehealth consultations
- Collaborate with the interdisciplinary care team to ensure seamless communication
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
