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Curana Health logo

Care Concierge - Medical Assistant

Buffalo, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k
Paid holidays
Comprehensive benefits package

Job Description

Curana Health is a pioneering healthcare company dedicated to radically improving the health, happiness, and dignity of older adults. Since its founding in 2021, Curana has quickly grown into a national leader in value-based care, proudly serving over 200,000 seniors across more than 1,500 senior living communities and skilled nursing facilities in 32 states. As a multifaceted provider, Curana offers an extensive range of innovative solutions including on-site primary care services, Accountable Care Organizations (ACOs), and Medicare Advantage Special Needs Plans to optimize health outcomes, simplify facility operations, and unlock new financial opportunities for senior living operators.

Curana’s te... Show More

Job Requirements

  • High school diploma or equivalent
  • Registered or certified medical assistant certification required
  • Minimum of 1 year experience in a medical office, community engagement, or related field
  • Ability to interpret clinical documentation including medical records and lab results
  • Willingness and ability to travel to multiple local senior living communities 3-4 days per week
  • Proficient with computer applications including Microsoft Office
  • Excellent communication and interpersonal skills
  • Valid driver’s license, auto insurance, and acceptable driving record may be required depending on travel needs

Job Qualifications

  • Registered or certified medical assistant
  • One or more years of experience working in a medical office, community engagement, or related fields
  • Ability to interpret medical records, lab results, and appointment notes
  • Experience in collecting clinical information and surfacing changes to the care team
  • Willingness to travel to local senior living communities
  • Proficient computer skills and knowledge of Microsoft Office applications
  • Excellent organizational and time management skills
  • Experience working with chronic care management or care management programs preferred

Job Duties

  • Conduct monthly in-person rounds for patients enrolled in chronic care management or dementia programs
  • Identify and document resident status changes such as deceased residents, hospitalizations, rehab placements, and discharge home
  • Identify and enroll new residents into CCM services
  • Introduce CCM programs to residents and caregivers and obtain consent
  • Conduct comprehensive chart review for each resident
  • Complete the CCM pre-visit template based on clinical findings
  • Address patient and durable power of attorney inquiries via telephone
  • Respond to patient or caregiver messages via the patient portal
  • Assist patients with scheduling follow-up appointments with Curana providers or specialists
  • Manage electronic health records to ensure accurate patient records
  • Coordinate regulatory skilled nursing facility visits with facility staff and providers
  • Coordinate documents needed for review or signature by a provider
  • Facilitate provider orders and escalate findings
  • Support provider scheduling
  • Assist with prior authorizations
  • Obtain patient records and diagnostic test results
  • Organize telehealth consultations
  • Collaborate with the interdisciplinary care team to ensure seamless communication
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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