Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Flexible
Benefits
Monthly bonuses
Training opportunities
Supportive team environment
Employee Discounts
flexible scheduling
Positive work culture
Job Description
Tommy's Express is a rapidly growing car wash company dedicated to providing an exceptional customer experience through fast, friendly, and efficient service. Known for its innovative approach to car wash services, Tommy's Express combines high-quality washing techniques with modern technology to deliver a seamless experience for customers. The company prides itself on a fun, fast-paced work environment where employees are encouraged to develop their skills and take pride in their performance. Tommy's Express values teamwork, positivity, and continuous learning, ensuring all staff members are supported and motivated to excel in their roles.
The Vac Concierge role at Tommy's Express is an exciting opportunity for individuals who thrive in dynamic settings and enjoy engaging directly with customers. As a Vac Concierge, you will serve as the welcoming face for guests after their vehicle wash, helping them with setting up and using the Tommy's Express mobile app to enhance their service experience. Your duties will include maintaining a clean and organized work environment, managing housekeeping tasks, and performing duties outdoors in varying weather conditions. This role requires strong communication skills and the ability to build rapport with guests, ensuring their satisfaction and encouraging loyalty.
Working as a Vac Concierge involves a variety of tasks that keep each day interesting and challenging. You will be supported with training to master your responsibilities but must bring a positive attitude and a drive to be the best version of yourself. The environment is collaborative, and success is driven by team effort and individual initiative. There is also an incentive program in place, including monthly bonuses which will be fully explained during the interview process. The position offers a unique blend of customer service, technology assistance, and operational duties that make it an ideal role for motivated individuals who enjoy working in a hands-on, customer-focused environment.
The Vac Concierge role at Tommy's Express is an exciting opportunity for individuals who thrive in dynamic settings and enjoy engaging directly with customers. As a Vac Concierge, you will serve as the welcoming face for guests after their vehicle wash, helping them with setting up and using the Tommy's Express mobile app to enhance their service experience. Your duties will include maintaining a clean and organized work environment, managing housekeeping tasks, and performing duties outdoors in varying weather conditions. This role requires strong communication skills and the ability to build rapport with guests, ensuring their satisfaction and encouraging loyalty.
Working as a Vac Concierge involves a variety of tasks that keep each day interesting and challenging. You will be supported with training to master your responsibilities but must bring a positive attitude and a drive to be the best version of yourself. The environment is collaborative, and success is driven by team effort and individual initiative. There is also an incentive program in place, including monthly bonuses which will be fully explained during the interview process. The position offers a unique blend of customer service, technology assistance, and operational duties that make it an ideal role for motivated individuals who enjoy working in a hands-on, customer-focused environment.
Job Requirements
- Excellent communication skills
- Self-motivation
- Ability to work in a fast-paced environment
- Comfort with standing and walking for longer periods
- Positive attitude and team collaboration
- Willingness to work outdoors in various weather conditions
Job Qualifications
- Excellent communication skills
- Ability to build customer relationships
- Positive attitude
- Self-motivation
- Comfort with standing and walking for extended periods
- Experience in customer service is preferred but not required
- Basic technology skills
Job Duties
- Greet and engage with guests after their vehicle wash in the parking lot
- Help guests set up the Tommy's Express mobile app
- Maintain a clean and organized site
- Perform housekeeping tasks
- Work outside in varying weather conditions
- Build relationships with guests to enhance customer satisfaction
- Support team members to ensure smooth daily operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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