Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines a vibrant atmosphere with a dynamic range of food, drinks, and games. As a national leader in the entertainment industry, Dave & Buster's has carved a unique niche where families, friends, and colleagues come together to celebrate all-out fun in a welcoming environment. With locations across the United States, the company is celebrated for its commitment to delivering exceptional guest experiences and boasts a team-oriented culture that values diversity, inclusion, and employee satisfaction. The company offers attractive benefits to its employees, including medical, dental, vision coverage, 401K plans,... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate in English
- Work days, nights, and/or weekends as required
- Work in environments with both hot and cold temperatures
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend, stoop, mop, sweep, and wipe frequently
Job Qualifications
- Strong communication skills
- Ability to manage multiple tasks simultaneously
- Positive attitude and enthusiasm in guest interaction
- Ability to handle difficult guest situations calmly
- Experience in customer service role preferred
- Basic knowledge of safety and security enforcement
- Ability to work as part of a team
- Ability to read and communicate in English
Job Duties
- Delivers an unparalleled guest experience through food, drinks and games
- Acts as an initial point of contact for safety and security in all areas
- Assists guests with all requests and answers questions
- Greets guests with a positive attitude and enthusiasm
- Keeps supervisors informed of any problems or unusual matters
- Provides timely and accurate service while managing wait times
- Diffuses difficult guest situations protecting staff and policies
- Assists with maintenance and upkeep of Viewpoint and Midway areas
- Maintains and organizes rental equipment and billiard supplies
- Checks and restocks necessary supplies
- Helps with setup and breakdown of special events
- Provides game assistance by notifying support as needed
- Directs guests to kiosk areas and answers questions
- Enforces house policies and informs management of issues
- Bids farewell to guests ensuring satisfaction
- Assists team members and promotes cooperative working climate
- Maintains professional appearance and communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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