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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
team meals
401(k) Plan

Job Description

Mamani is the latest culinary venture from Feels Like Home, a renowned Dallas-based hospitality group known for its commitment to genuine hospitality, exceptional dining experiences, and fostering team growth. Located in the vibrant new Quad development in Uptown Dallas, Mamani offers a unique gastronomic experience that melds French cuisine with an Italian accent, guided by the expertise of Executive Chef Christophe De Lellis, a Paris-born chef with Italian heritage. The restaurant’s name and inspiration come from the founders' French-born grandmother affectionately called 'Mamani,' while Chef De Lellis draws inspiration from his Italian grandparents, bringing authenticity to the kitchen's offerings.
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Job Requirements

  • must be able to stand and walk for the majority of their scheduled shift
  • must be able to work in a fast paced and changing environment without losing focus or energy
  • must be able to lift 50 pounds with frequent carrying of smaller items
  • must be able to bend, reach, crouch and kneel frequently

Job Qualifications

  • minimum 2 years of related food and beverage experience in an upscale atmosphere
  • preferred 3+ years of related food and beverage experience in an upscale atmosphere

Job Duties

  • understand and execute to the standard of Mamani's service manual
  • consistently welcome all guests and personally ensure they receive elevated hospitality and service
  • understand the cuisine, menu preparation, cocktail, and by the glass list and any recent changes immediately
  • effectively respond to all guests needs, requests, and dietary preferences and convey to management and culinary team as needed accurately
  • correctly enter all items ordered into the point-of-sale system promptly
  • thoroughly document visit and guest notes and apply prerecorded information from previous visits to each dining experience
  • communicate information to all team members in your section and managers with urgency and accuracy
  • induce guest return rates by providing an experience free of mistakes that can be prevented with focus and attention to detail
  • assist fellow team members and treat all guests in the restaurant as they were dining in your section to improve hospitality and overall service standard
  • assist with new team member training and consistently provide a solution-oriented approach to coaching others through their development
  • maintain a clean and sanitary work environment
  • ensure that all workstations remain neat and organized through the entirety of the shift and not only service
  • process payment accurately by double checking itemization prior to giving the guest the bill, including transferred drinks from the bar
  • fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
  • all other duties assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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