Cannabis Concierge - Chula Vista Telegraph - Full Time

March and Ash is a well-established cannabis dispensary located in South Bay, specifically in Chula Vista at the Telegraph Canyon location. As one of California's fastest-growing industries, the cannabis sector offers a dynamic and evolving workplace environment, and March and Ash proudly stands out as a top-tier dispensary dedicated to providing exceptional customer experiences. The dispensary focuses on creating a comfortable, confident, and educational atmosphere for its customers, ensuring that everyone who walks through its doors receives personalized service and expert guidance regarding cannabis products. With a commitment to quality, safety, and compliance, March and Ash aims to empower customers with knowledge about cannabis, its benefits, and its appropriate use. The company fosters growth, teamwork, and professional development among its staff, making it an ideal place for motivated individuals who want to thrive in the cannabis industry.

The role of a Cannabis Concierge (CC) at March and Ash offers a unique opportunity to be at the forefront of customer interaction, product education, and sales in this vibrant sector. The Cannabis Concierge plays a pivotal role in greeting and engaging customers, identifying their needs, and recommending suitable cannabis products based on their preferences. The CC is responsible for educating customers on the features and benefits of various cannabis products without demonstrating actual consumption or operation. In addition to sales responsibilities, the Cannabis Concierge manages cash transactions through the point-of-sale system, ensures merchandise displays are well organized, and adheres to protocols that maintain product freshness, accuracy, and inventory levels. Security and loss prevention are also critical aspects of the CC's duties, requiring vigilance and adherence to company policies.

This position requires a high level of enthusiasm, excellent communication skills, and a genuine interest in fostering rapport with customers. The CC must be personable, attentive, and proactive in educating customers about cannabis, emphasizing knowledge over sales to encourage organic purchase decisions. The work environment demands physical stamina as the role involves prolonged periods of standing, walking, and occasional lifting of merchandise. Candidates should also be ready to work evenings and weekends regularly, as these are peak times for customer engagement. March and Ash emphasizes punctuality, consistency, and compliance with company policies, including union agreements where applicable. This role not only offers an exciting career path in a booming industry but also encourages ongoing learning and development about cannabis products and industry trends. This comprehensive position is an excellent fit for individuals eager to build a rewarding career while delivering outstanding customer service in the cannabis retail space.