
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.43 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
The hiring establishment is a hotel restaurant located within a dynamic and bustling casino hotel environment where guest satisfaction and excellent service are paramount. This establishment prides itself on maintaining a high-energy atmosphere with a fast-paced setting that requires attentive and proactive staff. The hotel restaurant is dedicated to delivering an exceptional dining experience that embodies their mission, vision, and values, attracting both leisure and business travelers. As a respected part of the hospitality industry, the hotel restaurant offers not just outstanding food and beverage options, but also a warm, welcoming atmosphere that ensures guests feel attended to and valued from the moment they enter the dining area.
This particular role is the Hotel Restaurant Host position which plays a critical role in establishing the first impression of the dining experience for every guest. The host is often the face of the restaurant, responsible for greeting guests, conducting seating arrangements, and ensuring the dining environment remains clean, organized, and inviting. Starting at $13.43 per hour with a first shift schedule, the position demands a genuine passion for customer service and the ability to thrive within a team-driven environment. The Hotel Restaurant Host must possess strong attention to detail and carry out their duties with integrity, professionalism, and dedication. The role involves managing guest interactions with courtesy and responsiveness, maintaining cleanliness and safety standards, and supporting the broader operations of the restaurant including compliance with internal policies and controls.
Working as a Hotel Restaurant Host provides a unique opportunity to contribute to a vibrant hospitality setting while developing valuable skills in guest service, teamwork, and operational efficiency. This position requires flexibility with work hours, including early mornings, late nights, weekends, and holidays, reflecting the dynamic nature of hotel and casino restaurant operations. Future team members should be prepared to uphold the venue's standards and gain comprehensive knowledge about the menu offerings, promotions, events, and policies to effectively assist guests and enhance their experience. The location is not smoke-free and exposure to food allergens may occur, underscoring the importance of maintaining a safe and informed service approach. Overall, this is an excellent entry-level role for individuals seeking to grow in the hospitality industry and gain practical experience in high-volume restaurant environments.
This particular role is the Hotel Restaurant Host position which plays a critical role in establishing the first impression of the dining experience for every guest. The host is often the face of the restaurant, responsible for greeting guests, conducting seating arrangements, and ensuring the dining environment remains clean, organized, and inviting. Starting at $13.43 per hour with a first shift schedule, the position demands a genuine passion for customer service and the ability to thrive within a team-driven environment. The Hotel Restaurant Host must possess strong attention to detail and carry out their duties with integrity, professionalism, and dedication. The role involves managing guest interactions with courtesy and responsiveness, maintaining cleanliness and safety standards, and supporting the broader operations of the restaurant including compliance with internal policies and controls.
Working as a Hotel Restaurant Host provides a unique opportunity to contribute to a vibrant hospitality setting while developing valuable skills in guest service, teamwork, and operational efficiency. This position requires flexibility with work hours, including early mornings, late nights, weekends, and holidays, reflecting the dynamic nature of hotel and casino restaurant operations. Future team members should be prepared to uphold the venue's standards and gain comprehensive knowledge about the menu offerings, promotions, events, and policies to effectively assist guests and enhance their experience. The location is not smoke-free and exposure to food allergens may occur, underscoring the importance of maintaining a safe and informed service approach. Overall, this is an excellent entry-level role for individuals seeking to grow in the hospitality industry and gain practical experience in high-volume restaurant environments.
Job Requirements
- High school diploma or equivalent preferred
- Six months of related experience preferred
- Ability to obtain Responsible Alcohol certification within 90 days
- Ability to maintain discretion in handling confidential information
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Physical ability to perform job duties including lifting up to 60 pounds with assistance
- Commitment to wearing personal protective equipment
- Ability to interact professionally with guests and team members
Job Qualifications
- A high school diploma or equivalent and 6 months of related experience are preferred
- Ability to successfully achieve Responsible Alcohol certifications within 90 days
- Ability to maintain discretion in handling confidential information
- Ability to interact with guests and team members professionally
- Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
- Ability to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for the duration of the scheduled shift
- Ability to use hands to handle or feel objects, tools, or controls and reach with hands and arms
- Ability to lift, carry, push, pull, or move objects up to 20 pounds regularly and up to 60 pounds occasionally with assistance
- Ability to wear all required personal protective equipment (PPE)
- Specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Job Duties
- Strong attention to detail and the ability to work in a team environment
- Create a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris and tables are set up properly
- Greet the guests with a friendly expression of acknowledgement
- Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
- Refill guests' water glasses as needed
- Maintain a clean, well-stocked, and safe working environment
- Clear discarded debris and used dishware from tables throughout service and clean tables after guests depart
- Take all dirty dishes including but not limited to plates, bowls, glassware, silverware, and trays to dish tank
- Empty trash cans as needed
- Maintain complete knowledge of the venue to include menu items, beverage selection, specials, promotions, events, and policies
- Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions
- Work at other venues as assigned, based on business needs
- Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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