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Job Overview
Employment Type
Full-time
Compensation
Hourly
Up to $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k) with Company Match
Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
paid time off (PTO)
Tuition Reimbursement
Employee assistance program (EAP)
Job Description
Centura College is a leading provider of hands-on technical and career training, offering specialized programs in Allied Health and Skilled Trades. The institution prides itself on preparing the next generation of skilled professionals by equipping students with the essential tools, knowledge, and confidence to succeed in various rewarding career paths. Located at 1150 Greenbrier Parkway, Chesapeake, VA, Centura College offers flexible day and evening classes designed to accommodate the diverse schedules of its students. The college fosters a supportive and engaging learning environment, ensuring that each student receives personalized attention and real-world experience necessary for professional growth. This approach has... Show More
Job Requirements
- High school diploma or GED or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- Demonstrate a high level of integrity, strong work ethic, and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Able to work independently and as a collaborative team member with exceptional interpersonal skills
- Excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- Ability and willingness to work outside of regular work shifts including evenings and/or weekends as necessary or as requested by supervisor
Job Qualifications
- High school diploma or GED, or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- Demonstrate a high level of integrity, strong work ethic, and professionalism
- Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented, with strong problem-solving skills
- Able to work independently and as a collaborative team member with exceptional interpersonal skills
- Excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- Ability and willingness to work outside of regular work shifts, including evenings and/or weekends as necessary or as requested by Supervisor
- Experience as a Receptionist or with multi-line telephone systems is preferred
- Prior experience in a college admissions environment is preferred
- CampusNexus experience is preferred
Job Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
- Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
- Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
- Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder, conduct daily audits of inquiries using the Lead Master Listing Summary Report, and distribute findings to the Director of Admissions by a designated time
- Maintain a running list of lead returns and assist with lead distribution, ensuring accurate reporting and follow-up on missed appointments
- Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
- Be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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