Campus Receptionist

Oak Park, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $21.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

401(k) and Matching

comprehensive health coverage

Life insurance

Parental leave

Paid Time Off

Employee assistance program

Tuition Reimbursement

Job Description

The Aviation Institute of Maintenance (AIM) is a distinguished educational institution established in 1969, specializing in aviation maintenance training. With a strong presence across 15 campuses nationwide, AIM serves as a key pillar in the aviation industry, educating about 20% of all students attending FAA-certified Airframe and Powerplant (A&P) schools throughout the United States. Each year, the institute plays a critical role in shaping the future of aviation by graduating nearly one in four certified aircraft technicians in America. This long-standing commitment to excellence positions AIM as a leader in aviation maintenance education, offering students and staff a vibrant and... Show More

Job Requirements

High school diploma or GED
Ability to work in a fast-paced educational environment
Detail-oriented and highly organized
Strong work ethic and professionalism
Effective verbal and written communication skills
Motivated and goal-oriented
Ability to work independently and collaboratively
Excellent computer skills including MS Office
Flexible team-oriented attitude
Willingness to work outside scheduled hours when required

Job Qualifications

High school diploma or GED, or equivalent on-the-job experience
Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
Demonstrate a high level of integrity, strong work ethic, and professionalism
Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
Highly motivated and goal-oriented, with strong problem-solving skills
Able to work independently and as a collaborative team member with exceptional interpersonal skills
Excellent computer skills including proficiency in MS Office applications such as Word, Excel, Outlook, SharePoint, and Teams
Exhibit a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the supervisor
Experience as a receptionist and handling multi-line telephone systems preferred
Prior experience in a college admissions environment preferred
CampusNexus experience preferred

Job Duties

Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
Conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
Maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments
Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
Be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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