Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $25.25
Work Schedule
Standard Hours
Benefits
bonus potential
Paid Time Off
Holiday pay
medical benefits
vision benefits
Dental benefits
401k plan
Job Description
Genuine Foods is a pioneering social enterprise dedicated to creating nourishing and wholesome food environments primarily in schools and workplaces. Their mission centers on enhancing health, productivity, and happiness by providing great-tasting meals prepared from genuine, scratch-made ingredients. With a steadfast belief in the power of fresh food combined with unparalleled service and enriching programs, Genuine Foods is not just a food service management company—it's a community builder aiming to transform lives through food. As a growing organization, Genuine Foods puts great emphasis on the nutritional value and quality of the meals they prepare, serving a diverse client base including educational institutions and corporate environments.
The role of the Catering/Retail Manager at Genuine Foods is multifaceted and vital to the operational excellence of food service at a Higher Education location. This position involves a strong leadership component, where the manager oversees food service staff and daily service operations, focusing primarily on catering and retail services. The Catering/Retail Manager wears many hats—from quality control and culinary management to event coordination and customer relationship building. This individual acts as an ambassador of Genuine Foods’ values and mission, fostering robust relationships with customers and campus partners to deliver exceptional catering experiences. Key to this position is the emphasis on ensuring all events and services meet the highest culinary standards and hospitality principles, thereby supporting a positive and enriching campus experience.
Ideal candidates for this position are team-oriented, passionate about culinary arts, and have proven experience in managing staff and coordinating events, often under fast-paced and dynamic conditions. They should be adept at balancing the logistical requirements of catering with the strategic goals of customer satisfaction and community engagement. Moreover, Genuine Foods champions inclusion, positivity, professionalism, and resilience, qualities that the Catering/Retail Manager must embody and promote within their team. This role offers a chance to contribute meaningfully to a company that is committed to using food as a tool for social good, serving not only meals but also health, happiness, and community connection. Genuine Foods values transparency, trustworthiness, personal accountability, and the principle of people first, making it an excellent workplace for growth-minded and compassionate professionals. The company offers an inclusive, supportive work environment where employees’ growth and success are prioritized, making this an exciting career opportunity for those passionate about food service and social impact.
The role of the Catering/Retail Manager at Genuine Foods is multifaceted and vital to the operational excellence of food service at a Higher Education location. This position involves a strong leadership component, where the manager oversees food service staff and daily service operations, focusing primarily on catering and retail services. The Catering/Retail Manager wears many hats—from quality control and culinary management to event coordination and customer relationship building. This individual acts as an ambassador of Genuine Foods’ values and mission, fostering robust relationships with customers and campus partners to deliver exceptional catering experiences. Key to this position is the emphasis on ensuring all events and services meet the highest culinary standards and hospitality principles, thereby supporting a positive and enriching campus experience.
Ideal candidates for this position are team-oriented, passionate about culinary arts, and have proven experience in managing staff and coordinating events, often under fast-paced and dynamic conditions. They should be adept at balancing the logistical requirements of catering with the strategic goals of customer satisfaction and community engagement. Moreover, Genuine Foods champions inclusion, positivity, professionalism, and resilience, qualities that the Catering/Retail Manager must embody and promote within their team. This role offers a chance to contribute meaningfully to a company that is committed to using food as a tool for social good, serving not only meals but also health, happiness, and community connection. Genuine Foods values transparency, trustworthiness, personal accountability, and the principle of people first, making it an excellent workplace for growth-minded and compassionate professionals. The company offers an inclusive, supportive work environment where employees’ growth and success are prioritized, making this an exciting career opportunity for those passionate about food service and social impact.
Job Requirements
- Minimum 1 year of management experience in hospitality, food service, or a similar environment
- Strong desire to learn and develop management skills
- Previous experience in a leadership role with exposure to catering, customer service, people development, food services, etc.
- Expert client relationship, influencing, presentation, listening, and communication (written and verbal) skills
- Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
- Proficient in the use of Microsoft Suite and other computer skills
Job Qualifications
- Minimum 1 year of management experience in hospitality, food service, or a similar environment
- Previous experience in a leadership role with exposure to catering, customer service, people development, food services, etc.
- Expert client relationship, influencing, presentation, listening, and communication (written and verbal) skills
- Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
- Proficient in the use of Microsoft Suite and other computer skills
Job Duties
- Lead, manage, and inspire a diverse team of food service workers and cooks to ensure top-quality food and customer service is provided at the location
- Act as the main liaison for all catering events, managing communication, logistics, and on-site coordination
- Support the Food Service Director in setting the Genuine cultural tone in the account, meet regularly with the team and partners to ensure full transparency, understanding, safety, and accountability
- Serve as a representative/brand ambassador of the Genuine Foods team at the location, attend client and community engagement events as needed
- Collaborate with FSD to support account needs and solve problems by thinking through all angles and downstream impacts
- Drive and develop self and team to build strong relationships with clients and help achieve KPIs (profitability, safety, engagement, etc.)
- Ensure compliance with applicable USDA, regional, state, and local policies governing meal and retail programs, along with safety and QA requirements
- conduct audits and offer solutions for improvement
- Champion development, performance evaluations, succession planning, and focus on building single- and multi-unit management skills
- have a full understanding of all roles within operation
- support the team with tools and systems
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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